Saving the values of the user's custom fields it loses addresses and phone numbers

• Type: Bug
• Status: Closed
• Priority: Major
• Resolution: Fixed
• Affects Version/s: 6.0.5 GA
• Fix Version/s: 6.0.6 GA, 6.1.0 CE RC1
• Component/s: Legacy > Enterprise Admin
• Labels: None
• Similar Issues: Show 5 results ; ;

  LPS-27379	Custom Fields - when saving the user profile in the control panel some expando fields are losing the values
  LPS-27793	Auto_fields dependent sections in user profile lose data if they do not have focus on save (addresses, additional email addresses, phones, websites)
  LPS-10368	Delete Button in User>Address/Email Address/Phone Number/Website doesnt work
  LPS-12412	Saving addresses/phone numbers of a user twice doesn't redirect to the same section
  LPS-14016	UserID and UserName in DB not matching user when adding Address and Phone Number

Steps to reproduce the issue:

1. Create custom fields for users.
2. Edit any user
3. Modify the addresses of the users (note that there are two buttons to add or delete more addresses)
4. Click save. (Note that the two buttons are gone)
5. Modify the custom fields of the users.
6. Click save.
7. If you check the addreesses you will find them empty.

However, you won't find any problem by doing the following:

1. Create custom fields for users.
2. Edit any user
3. Modify the addresses of the users (note that there are two buttons to add or delete more addresses)
4. Click save. (Note that the two buttons are gone)
5. Click Phone Numbers.
6. Click again Addresses (you wll find that the two buttons are back)
7. Modify the custom fields of the users.
8. Click save.
9. The address info is already there.

Same happens with phone numbers.

[Filippo]

I'm usig Liferay 6.0.5 Jboss bundled
Oracle 10G DB

[Filippo]

This happens almost always.
Also by entering an address, saving and entering a phone number and then saving, I lose the address written above.
I tried with IE and Chrome and it works the same way

[Sergio Gonzalez]

Reproducible in trunk on rev. 61616

[Filippo]

I need the changes on my 6.0.5
which files have changed?

[Nate Cavanaugh]

Hi Filippo, the change was made to portal-web/docroot/html/portlet/enterprise_admin/js/main.js and that was the only file for this change.

I hope that helps

[Filippo]

I tried to take the main.js file from the trunk but still does not work.

Sometimes when i
1. Enter a street address
2. Save
3. Enter a phone number
4. Save

At this point I lost the address inserted

[Nate Cavanaugh]

Hi Filippo, I made some other changes regarding LPS-12486, which should fix what you mentioned (and has the fixed rev number).

Thanks for letting us know about your issues,

[Viktor Palai]

Hi Filippo,

did you manage to fix this issue on 6.0.5 ?

Dont you know when will be available version 6.1 ?

Thanks

[James Falkner]

add to 6.0.6 queue

[Brian Schupbach]

Is there anyway I can get these changes? I just had an intern enter in the entire companies phone and addresses only to have them erased when people logged in and saved some custom questions we created in their profile. It would be great to get these back up for our directories and not have them erased...

Thanks!