Mail portlet not working on custom mail server

• Type: Bug
• Status: Closed
• Priority: Critical
• Resolution: Fixed
• Affects Version/s: 6.1.1 CE GA2
• Fix Version/s: 6.1.1 CE GA2
• Component/s: Administration, Administration > Marketplace, Collaboration > Mail
• Labels: None
• Environment: Liferay with Tomcat bundle. ; Mailserver = postfix / dovecot on Apple OS X 10.7.5 Server
• Similar Issues: Show 5 results ; ;

  LPS-16539	Custom Mail Configuration fails in Mail Portlet
  LPS-11794	Mail Portlet Fails to connect to mail server
  LPS-5663	Mail Portlet doesn't work in Jboss
  LPS-8961	Mail portlet does not work.
  LPS-19012	Mail Integration is not working with WebSphere

Hello,

I'm unable to connect the mail portlet to neither our own mail server nor my private ISP's mail server.

I've added screenshots for the configuration to our internal mail server and the stacktrace I'm getting in the console when the portlet tries to connect to the server.

Please note from the screenshots that I have configured the mail account in Thunderbird and we're also running a roundcube 0.8.1 webmail client against the mail server.

[Alex Weirig]

Hello,

just wanted to know if anybody is taking care of this?

The mail portlet is now an independent portlet in the market place, it should be possible to fix this problem and release a new version before releasing a new major release of Liferay?

Many thanks in advance

Alex

[Alex Weirig]

Console log for mail portlet deployment and trying to add the mail account

Screenshots

[Alex Weirig]

Hello,

here are the latest updates for this case, stack trace and screen shots.

Hope it helps...

Alex

[Alex Weirig]

Hello,

I guess I figured out what the problem was ... we are using a secured IMAP connection on our mail server and it looks like the certificate was missing from keychain on the Liferay server.

Got the mail portlet working on my test machine. Will try on the production machine and keep this updated.

Alex

[Alex Weirig]

Yes, that was did the trick.

I added the certificate from the mail server to the keychain

keytool -import -alias the_certificate_alias -keystore cacerts -file path/filename.cer

and now the portlet works.

You can close the ticket.

Thanks

Alex

[Kristoffer Onias]

Hello Alex,
I'm glad you were able to fix your issue. Closing.