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  1. PUBLIC - Liferay Commerce
  2. COMMERCE-4216

Blank page when logging in as a new user on Speedwell

    Details

    • Severity of Issue:
      Major

      Description

      Steps to Reproduce:

      1. Create a Speedwell site
      2. Create a user with the buyer role and assign to the Speedwell site
      3. Log out
      4. Log in as buyer through the Speedwell site (not the Liferay standard site)

      Error here:

      2020-07-08 18:14:37.905 ERROR [http-nio-8080-exec-10][error_jsp:650] com.liferay.portal.kernel.template.TemplateException: Unable to process template speedwell-theme_SERVLET_CONTEXT_/templates/portal_normal.ftl
      com.liferay.portal.kernel.template.TemplateException: Unable to process template speedwell-theme_SERVLET_CONTEXT_/templates/portal_normal.ftl
      	at com.liferay.portal.template.AbstractSingleResourceTemplate.processTemplate(AbstractSingleResourceTemplate.java:103)
      	at com.liferay.taglib.util.ThemeUtil.doIncludeFTL(ThemeUtil.java:287)
      	at com.liferay.taglib.util.ThemeUtil.doDispatch(ThemeUtil.java:167)
      	at com.liferay.taglib.util.ThemeUtil.includeFTL(ThemeUtil.java:103)
      	at com.liferay.taglib.util.ThemeUtil.include(ThemeUtil.java:83)
      	at com.liferay.taglib.theme.IncludeTag.doEndTag(IncludeTag.java:34)
      	at org.apache.jsp.html.common.themes.portal_jsp._jspx_meth_liferay_002dtheme_005finclude_005f1(portal_jsp.java:763)
      	at org.apache.jsp.html.common.themes.portal_jsp._jspService(portal_jsp.java:693)
      	at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
      	at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
      	at com.liferay.portal.servlet.DirectRequestDispatcher.forward(DirectRequestDispatcher.java:49)
      	at com.liferay.portal.servlet.DirectRequestDispatcherFactoryImpl$IndirectRequestDispatcher.forward(DirectRequestDispatcherFactoryImpl.java:185)
      	at com.liferay.portal.servlet.ClassLoaderRequestDispatcherWrapper.doDispatch(ClassLoaderRequestDispatcherWrapper.java:82)
      	at com.liferay.portal.servlet.ClassLoaderRequestDispatcherWrapper.forward(ClassLoaderRequestDispatcherWrapper.java:45)
      	at com.liferay.portal.struts.StrutsUtil.forward(StrutsUtil.java:73)
      	at com.liferay.portal.struts.PortalRequestProcessor._internalModuleRelativeForward(PortalRequestProcessor.java:546)
      	at com.liferay.portal.struts.PortalRequestProcessor._processForward(PortalRequestProcessor.java:798)
      	at com.liferay.portal.struts.PortalRequestProcessor._process(PortalRequestProcessor.java:641)
      	at com.liferay.portal.struts.PortalRequestProcessor.process(PortalRequestProcessor.java:194)
      	at com.liferay.portal.servlet.MainServlet.process(MainServlet.java:1066)
      	at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:449)
      	at javax.servlet.http.HttpServlet.service(HttpServlet.java:634)
      	at com.liferay.portal.servlet.MainServlet.callParentService(MainServlet.java:597)
      	at com.liferay.portal.servlet.MainServlet.service(MainServlet.java:574)
      	at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
      	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
      	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
      	at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53)
      	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
      	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
      	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:119)
      	at com.liferay.portal.servlet.filters.password.modified.PasswordModifiedFilter.processFilter(PasswordModifiedFilter.java:58)
      	at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:49)
      	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:207)
      	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:112)
      	at com.liferay.portal.servlet.filters.lockout.LockoutFilter.processFilter(LockoutFilter.java:58)
      	at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:49)
      	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:207)
      	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:112)
      	at com.liferay.portal.kernel.servlet.BaseFilter.processFilter(BaseFilter.java:144)
      	at com.liferay.portal.servlet.filters.secure.BaseAuthFilter.processFilter(BaseAuthFilter.java:339)
      	at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:49)
      	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:207)
      	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:112)
      	at com.liferay.portal.kernel.servlet.BaseFilter.processFilter(BaseFilter.java:144)
      	at com.liferay.portal.monitoring.internal.servlet.filter.MonitoringFilter.processFilter(MonitoringFilter.java:178)
      	at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:49)
      	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:207)
      	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:112)
      	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilter.doFilter(InvokerFilter.java:101)
      	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
      	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
      	at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:712)
      	at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:459)
      	at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:384)
      	at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:312)
      	at com.liferay.friendly.url.internal.servlet.FriendlyURLServlet.service(FriendlyURLServlet.java:414)
      	at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
      	at com.liferay.portal.servlet.ServletAdapter.service(ServletAdapter.java:98)
      	at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
      	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
      	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
      	at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53)
      	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
      	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
      	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:119)
      	at com.liferay.portal.kernel.servlet.BaseFilter.processFilter(BaseFilter.java:144)
      	at com.liferay.portal.servlet.filters.strip.StripFilter.processFilter(StripFilter.java:341)
      	at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:49)
      	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:207)
      	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:112)
      	at com.liferay.portal.kernel.servlet.BaseFilter.processFilter(BaseFilter.java:144)
      	at com.liferay.portal.servlet.filters.i18n.I18nFilter.processFilter(I18nFilter.java:360)
      	at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:49)
      	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:207)
      	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:112)
      	at com.liferay.portal.servlet.filters.password.modified.PasswordModifiedFilter.processFilter(PasswordModifiedFilter.java:58)
      	at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:49)
      	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:207)
      	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:112)
      	at com.liferay.portal.servlet.filters.lockout.LockoutFilter.processFilter(LockoutFilter.java:58)
      	at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:49)
      	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:207)
      	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:112)
      	at com.liferay.portal.kernel.servlet.BaseFilter.processFilter(BaseFilter.java:144)
      	at com.liferay.portal.servlet.filters.secure.BaseAuthFilter.processFilter(BaseAuthFilter.java:339)
      	at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:49)
      	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:207)
      	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:112)
      	at com.liferay.portal.kernel.servlet.BaseFilter.processFilter(BaseFilter.java:144)
      	at com.liferay.portal.servlet.filters.etag.ETagFilter.processFilter(ETagFilter.java:88)
      	at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:49)
      	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:207)
      	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:112)
      	at com.liferay.portal.kernel.servlet.BaseFilter.processFilter(BaseFilter.java:144)
      	at com.liferay.portal.servlet.filters.autologin.AutoLoginFilter.processFilter(AutoLoginFilter.java:258)
      	at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:49)
      	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:207)
      	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:112)
      	at com.liferay.portal.kernel.servlet.BaseFilter.processFilter(BaseFilter.java:144)
      	at com.liferay.portal.sharepoint.SharepointFilter.processFilter(SharepointFilter.java:88)
      	at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:49)
      	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:207)
      	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:112)
      	at com.liferay.portal.kernel.servlet.BaseFilter.processFilter(BaseFilter.java:144)
      	at com.liferay.portal.servlet.filters.virtualhost.VirtualHostFilter.processFilter(VirtualHostFilter.java:266)
      	at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:49)
      	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:207)
      	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:112)
      	at com.liferay.portal.kernel.servlet.BaseFilter.processFilter(BaseFilter.java:144)
      	at com.liferay.portal.monitoring.internal.servlet.filter.MonitoringFilter.processFilter(MonitoringFilter.java:178)
      	at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:49)
      	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:207)
      	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:112)
      	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDirectCallFilter(InvokerFilterChain.java:188)
      	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:96)
      	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDirectCallFilter(InvokerFilterChain.java:188)
      	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:96)
      	at org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:176)
      	at org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:145)
      	at org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:92)
      	at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:389)
      	at com.liferay.portal.servlet.filters.urlrewrite.UrlRewriteFilter.processFilter(UrlRewriteFilter.java:65)
      	at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:49)
      	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:207)
      	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:112)
      	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDirectCallFilter(InvokerFilterChain.java:168)
      	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:96)
      	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDirectCallFilter(InvokerFilterChain.java:168)
      	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:96)
      	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDirectCallFilter(InvokerFilterChain.java:188)
      	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:96)
      	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilter.doFilter(InvokerFilter.java:101)
      	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
      	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
      	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:200)
      	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)
      	at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:490)
      	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:139)
      	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92)
      	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74)
      	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343)
      	at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:408)
      	at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66)
      	at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:834)
      	at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1415)
      	at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
      	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
      	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
      	at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
      	at java.lang.Thread.run(Thread.java:748)
      Caused by: freemarker.core.InvalidReferenceException: The following has evaluated to null or missing:_==> my_account_text  [in template "speedwell-theme_SERVLET_CONTEXT_/templates/user_nav.ftl" at line 21, column 65]__----_Tip: If the failing expression is known to be legally refer to something that's sometimes null or missing, either specify a default value like myOptionalVar!myDefault, or use <#if myOptionalVar??>when-present<#else>when-missing</#if>. (These only cover the last step of the expression; to cover the whole expression, use parenthesis: (myOptionalVar.foo)!myDefault, (myOptionalVar.foo)??_----__----_FTL stack trace ("~" means nesting-related):_	- Failed at: ${my_account_text}  [in template "speedwell-theme_SERVLET_CONTEXT_/templates/user_nav.ftl" at line 21, column 63]_	- Reached through: #include "${full_templates_path}/user...  [in template "speedwell-theme_SERVLET_CONTEXT_/templates/topbar.ftl" at line 76, column 41]_	- Reached through: #include "${full_templates_path}/topb...  [in template "speedwell-theme_SERVLET_CONTEXT_/templates/portal_normal.ftl" at line 23, column 33]_---- [Sanitized]
      	at freemarker.core.InvalidReferenceException.getInstance(InvalidReferenceException.java:131)
      	at freemarker.core.EvalUtil.coerceModelToString(EvalUtil.java:355)
      	at freemarker.core.Expression.evalAndCoerceToString(Expression.java:82)
      	at freemarker.core.DollarVariable.accept(DollarVariable.java:41)
      	at freemarker.core.Environment.visit(Environment.java:324)
      	at freemarker.core.MixedContent.accept(MixedContent.java:54)
      	at freemarker.core.Environment.visitByHiddingParent(Environment.java:345)
      	at freemarker.core.IfBlock.accept(IfBlock.java:48)
      	at freemarker.core.Environment.visit(Environment.java:324)
      	at freemarker.core.MixedContent.accept(MixedContent.java:54)
      	at freemarker.core.Environment.visit(Environment.java:324)
      	at freemarker.core.Environment.include(Environment.java:2072)
      	at freemarker.core.Include.accept(Include.java:167)
      	at freemarker.core.Environment.visit(Environment.java:324)
      	at freemarker.core.MixedContent.accept(MixedContent.java:54)
      	at freemarker.core.Environment.visit(Environment.java:324)
      	at freemarker.core.Environment.include(Environment.java:2072)
      	at freemarker.core.Include.accept(Include.java:167)
      	at freemarker.core.Environment.visit(Environment.java:324)
      	at freemarker.core.MixedContent.accept(MixedContent.java:54)
      	at freemarker.core.Environment.visit(Environment.java:324)
      	at freemarker.core.Environment.process(Environment.java:302)
      	at freemarker.template.Template.process(Template.java:325)
      	at com.liferay.portal.template.freemarker.internal.FreeMarkerTemplate.processTemplate(FreeMarkerTemplate.java:146)
      	at com.liferay.portal.template.AbstractSingleResourceTemplate.processTemplate(AbstractSingleResourceTemplate.java:96)
      
      

      Expected Results:
      User is able to view the Speedwell site

      Actual Results:
      User is redirected to a blank page. User is able to hover over the navigation but unable to select.

      NOTE*: Refreshing the page/going back to the previous page will not redirect to a different page. It will stay on the same blank page.

      Reproducible on:

      Tomcat 9.0.17 + HSQL Portal 7.1 DXP 2.0.7+FP18

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            Assignee:
            pietro.bocale Pietro Bocale
            Reporter:
            kristin.onias Kristin Onias
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            1 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Packages

                Version Package
                2.1.2