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  1. PUBLIC - Liferay Commerce
  2. COMMERCE-6798

Unable to process a subscription order

    Details

    • Type: Bug
    • Status: Open
    • Priority: Major
    • Resolution: Unresolved
    • Affects Version/s: 7.1.X, 7.2.X
    • Fix Version/s: None
    • Component/s: Order Management
    • Labels:
      None

      Description

      Note: This issue was found also in 7.1 - 2.1.3 and 7.2 - 2.2.0. It seems that BPs from master are missing. This very same issue was previously fixed in COMMERCE-4813 (7.3)

      I am unable to process an order based on a subscription. The Process/Accept/Pending Button is missing. (See attached screenshot).

      Setup:

      1. Activate a subscription for an existing product: Brake Fluids (used Minium to populate catalog); set for 1 month subscription, never ends.
      2. Activate PayPal as a payment method in the channel.
      3. Workflow is NOT enabled.
      4. Account has default billing and shipping address set (workaround for COMMERCE-4793)

      Steps

      1. Move Brake Fluid into cart.
      2. Checkout the order. It goes through PayPal to process the payment then redirects back to the LRC.
      3. Click Order details to verify.
      4. Navigate to Global apps > Commerce > Orders
      5. Verify that the order payment is completed.

      Expected results: Click Pending to continue processing the order.
      Actual results: None of the buttons display and thus unable to create a shipment.

      Using nightly snapshot with GIT ID: https://github.com/liferay/liferay-portal/commit/3c6bbac29b64769b665e37798c7f51d4e45b6ff0

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              Assignee:
              riccardo.alberti Riccardo Alberti
              Reporter:
              victor.oscuro Victor Oscuro
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                Updated:

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