Login hangs for users imported through LDAP (Active Directory server) in the first few hours after import

• Type: Bug
• Status: Open
• Resolution: Unresolved
• Affects Version/s: 7.2.10 DXP GA1
• Fix Version/s: None
• Component/s: Application Security > LDAP
• Labels: None
• OS:
  CentOS 7
• JDK:
  Oracle OpenJDK 8
• Browsers:
  Chrome (latest)
• Databases:
  MySQL 5.7
• Device Type:
  Desktop

Hi,

We configured LDAP server in our Liferay development environment, and when we create users in our Active Directory server, after 10-15 minutes we already see them in our DB and in Liferay portal, so the import from AD works fine, but the users can connect to Liferay portal only the next day. So what prevents the users from connecting to Liferay portal after 10-15 minutes if they already were imported from AD to DB and portal? When we are trying to connect to portal with the LDAP user there are no error messages, just happen nothing.

Environment details:

Liferay DXP 7.2

MySQL 5.7

Elastic 6.5 

Active Directory (Server 2012 R2)

 

Appreciate your help.

Thanks.