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  1. PUBLIC - Liferay Portal Community Edition
  2. LPS-102132

JS Client is not being initialized on IE11

    Details

      Description

      This ticket is related to ACP-52

      The customer reports that all of their activities that are generated from visitors using the IE11 browser do not appear in Analytics Cloud.

      Steps To Reproduce:

      1. Connect DXP to Analytics Cloud
      2. Visit the DXP site and generate activities using IE11

      Expected Results:
      All activities are visible in Analytics Cloud, regardless of browser.

      Actual Results:
      IE11 activities do not display in Analytics Cloud.

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              • Assignee:
                francisco.dias Francisco Dias
                Reporter:
                francisco.dias Francisco Dias
                Participants of an Issue:
                Recent user:
                Clarissa Velazquez
                Engineering Assignee:
                Francisco Dias
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                Dates

                • Created:
                  Updated:
                  Resolved:
                  Days since last comment:
                  41 weeks, 5 days ago

                  Packages

                  Version Package
                  7.0.0 DXP FP87
                  7.0.10.12 DXP SP12
                  7.0.X
                  7.1.10 DXP FP15
                  7.1.X