[LPS-105186] Account Users portlet is temporarily unavailable after reindex - Liferay Issues

Details

Type: Bug
Status: Closed
Resolution: Fixed
Affects Version/s: Master
Fix Version/s: 7.3.0 CE GA1, 7.3.10 DXP GA1, Master
Component/s: User Management > Business Accounts
Labels:
- 7.3-should
- QA-AUTOMATION

Fix Priority:
4
Sprint:
U&SM| S03 Sprint15| 1.21-2.4
Git Pull Request:
https://github.com/brianchandotcom/liferay-portal/pull/83675
Bug Type:
Regression Bug

QA Test Name:
- LocalFile.BusinessAccounts#DeactivateActivateUser
- LocalFile.PortalSmoke#Smoke
QA Test Score:
9

Description

Steps to reproduce:

Go to Control Panel > Configuration > Search
Execute Reindex all search indexes
Wait for the reindex process 100% finished
Go to Control Panel > Accounts > Account Users
Checkpoint1: Got page error message "Account Users is temporarily unavailable.".

Go to Control Panel > Accounts > Accounts
Add an Account
Go to Users tab
Checkpoint2: Got a blank page.

2019-12-02 04:31:33.213 ERROR [http-nio-8080-exec-7][ElasticsearchIndexSearcher:169] java.lang.RuntimeException: org.elasticsearch.action.search.SearchPhaseExecutionException: Failed to execute phase [query], all shards failed; shardFailures {[idu2uLM-S6G-V5qT_OedKA][liferay-20095][0]: RemoteTransportException[[idu2uLM][127.0.0.1:9300][indices:data/read/search[phase/query]]]; nested: QueryShardException[No mapping found for [lastName_sortable] in order to sort on]; }
java.lang.RuntimeException: org.elasticsearch.action.search.SearchPhaseExecutionException: Failed to execute phase [query], all shards failed; shardFailures {[idu2uLM-S6G-V5qT_OedKA][liferay-20095][0]: RemoteTransportException[[idu2uLM][127.0.0.1:9300][indices:data/read/search[phase/query]]]; nested: QueryShardException[No mapping found for [lastName_sortable] in order to sort on]; }
        at org.elasticsearch.action.search.AbstractSearchAsyncAction.onPhaseFailure(AbstractSearchAsyncAction.java:293)
        at org.elasticsearch.action.search.AbstractSearchAsyncAction.executeNextPhase(AbstractSearchAsyncAction.java:133)
        at org.elasticsearch.action.search.AbstractSearchAsyncAction.onPhaseDone(AbstractSearchAsyncAction.java:254)
        at org.elasticsearch.action.search.InitialSearchPhase.onShardFailure(InitialSearchPhase.java:101)
        at org.elasticsearch.action.search.InitialSearchPhase.access$100(InitialSearchPhase.java:48)
        at org.elasticsearch.action.search.InitialSearchPhase$2.lambda$onFailure$1(InitialSearchPhase.java:222)
        at org.elasticsearch.action.search.InitialSearchPhase.maybeFork(InitialSearchPhase.java:176)
        at org.elasticsearch.action.search.InitialSearchPhase.access$000(InitialSearchPhase.java:48)
        at org.elasticsearch.action.search.InitialSearchPhase$2.onFailure(InitialSearchPhase.java:222)
        at org.elasticsearch.action.search.SearchExecutionStatsCollector.onFailure(SearchExecutionStatsCollector.java:73)
        at org.elasticsearch.action.ActionListenerResponseHandler.handleException(ActionListenerResponseHandler.java:51)
        at org.elasticsearch.action.search.SearchTransportService$ConnectionCountingHandler.handleException(SearchTransportService.java:464)
        at org.elasticsearch.transport.TransportService$ContextRestoreResponseHandler.handleException(TransportService.java:1130)
        at org.elasticsearch.transport.TransportService$DirectResponseChannel.processException(TransportService.java:1247)
        at org.elasticsearch.transport.TransportService$DirectResponseChannel.sendResponse(TransportService.java:1221)
        at org.elasticsearch.transport.TaskTransportChannel.sendResponse(TaskTransportChannel.java:66)
        at org.elasticsearch.action.support.HandledTransportAction$ChannelActionListener.onFailure(HandledTransportAction.java:112)
        at org.elasticsearch.search.SearchService$2.onFailure(SearchService.java:347)
        at org.elasticsearch.search.SearchService$2.onResponse(SearchService.java:341)
        at org.elasticsearch.search.SearchService$2.onResponse(SearchService.java:335)
        at org.elasticsearch.search.SearchService$4.doRun(SearchService.java:1082)
        at org.elasticsearch.common.util.concurrent.ThreadContext$ContextPreservingAbstractRunnable.doRun(ThreadContext.java:723)
        at org.elasticsearch.common.util.concurrent.AbstractRunnable.run(AbstractRunnable.java:37)
        at org.elasticsearch.common.util.concurrent.TimedRunnable.doRun(TimedRunnable.java:41)
        at org.elasticsearch.common.util.concurrent.AbstractRunnable.run(AbstractRunnable.java:37)
        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
        at java.lang.Thread.run(Thread.java:748)
2019-12-02 04:31:33.221 ERROR [http-nio-8080-exec-7][JSPRenderer:66] Unable to render JSP /account_entries_admin/account_entry/view_account_users.jsp
org.apache.jasper.JasperException: java.lang.NullPointerException
        at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:440)
        at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:473)
        at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:377)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
        at com.liferay.portal.osgi.web.servlet.jsp.compiler.internal.JspServlet.service(JspServlet.java:373)
        at com.liferay.portal.osgi.web.servlet.jsp.compiler.internal.JspServlet.service(JspServlet.java:385)
        at org.eclipse.equinox.http.servlet.internal.registration.EndpointRegistration.service(EndpointRegistration.java:153)
        at org.eclipse.equinox.http.servlet.internal.servlet.ResponseStateHandler.processRequest(ResponseStateHandler.java:62)
        at org.eclipse.equinox.http.servlet.internal.context.DispatchTargets.doDispatch(DispatchTargets.java:120)
        at org.eclipse.equinox.http.servlet.internal.servlet.RequestDispatcherAdaptor.include(RequestDispatcherAdaptor.java:48)
        at com.liferay.frontend.taglib.servlet.taglib.util.JSPRenderer.renderJSP(JSPRenderer.java:63)
        at com.liferay.frontend.taglib.servlet.taglib.util.JSPRenderer.renderJSP(JSPRenderer.java:48)
        at com.liferay.account.admin.web.internal.frontend.taglib.servlet.taglib.BaseAccountEntryScreenNavigationEntry.render(BaseAccountEntryScreenNavigationEntry.java:58)
        at org.apache.jsp.screen_005fnavigation.page_jsp._jspService(page_jsp:376)
        at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:111)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
        at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:411)
        at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:473)
        at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:377)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
        at com.liferay.portal.osgi.web.servlet.jsp.compiler.internal.JspServlet.service(JspServlet.java:373)
        at com.liferay.portal.osgi.web.servlet.jsp.compiler.internal.JspServlet.service(JspServlet.java:385)
        at org.eclipse.equinox.http.servlet.internal.registration.EndpointRegistration.service(EndpointRegistration.java:153)
        at org.eclipse.equinox.http.servlet.internal.servlet.ResponseStateHandler.processRequest(ResponseStateHandler.java:62)
        at org.eclipse.equinox.http.servlet.internal.context.DispatchTargets.doDispatch(DispatchTargets.java:120)
        at org.eclipse.equinox.http.servlet.internal.servlet.RequestDispatcherAdaptor.include(RequestDispatcherAdaptor.java:48)
        at com.liferay.portal.servlet.DirectRequestDispatcherFactoryImpl$IndirectRequestDispatcher.include(DirectRequestDispatcherFactoryImpl.java:190)
        at com.liferay.portal.servlet.ClassLoaderRequestDispatcherWrapper.doDispatch(ClassLoaderRequestDispatcherWrapper.java:79)
        at com.liferay.portal.servlet.ClassLoaderRequestDispatcherWrapper.include(ClassLoaderRequestDispatcherWrapper.java:53)
        at com.liferay.taglib.util.IncludeTag.includePage(IncludeTag.java:406)
        at com.liferay.taglib.util.IncludeTag.include(IncludeTag.java:382)
        at com.liferay.taglib.util.IncludeTag.doInclude(IncludeTag.java:217)
        at com.liferay.taglib.util.IncludeTag.doEndTag(IncludeTag.java:88)
        at com.liferay.frontend.taglib.servlet.taglib.ScreenNavigationTag.doEndTag(ScreenNavigationTag.java:50)
        at org.apache.jsp.account_005fentries_005fadmin.edit_005faccount_005fentry_jsp._jspService(edit_005faccount_005fentry_jsp:245)
        at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:111)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
        at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:411)
        at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:473)
        at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:377)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
        at com.liferay.portal.osgi.web.servlet.jsp.compiler.internal.JspServlet.service(JspServlet.java:373)
        at com.liferay.portal.osgi.web.servlet.jsp.compiler.internal.JspServlet.service(JspServlet.java:385)
        at org.eclipse.equinox.http.servlet.internal.registration.EndpointRegistration.service(EndpointRegistration.java:153)
        at org.eclipse.equinox.http.servlet.internal.servlet.ResponseStateHandler.processRequest(ResponseStateHandler.java:62)
        at org.eclipse.equinox.http.servlet.internal.context.DispatchTargets.doDispatch(DispatchTargets.java:120)
        at org.eclipse.equinox.http.servlet.internal.servlet.RequestDispatcherAdaptor.include(RequestDispatcherAdaptor.java:48)
        at com.liferay.portlet.internal.PortletRequestDispatcherImpl.dispatch(PortletRequestDispatcherImpl.java:291)
        at com.liferay.portlet.internal.PortletRequestDispatcherImpl.include(PortletRequestDispatcherImpl.java:123)
        at com.liferay.portal.kernel.portlet.bridges.mvc.MVCPortlet.include(MVCPortlet.java:572)
        at com.liferay.portal.kernel.portlet.bridges.mvc.MVCPortlet.include(MVCPortlet.java:588)
        at com.liferay.portal.kernel.portlet.bridges.mvc.MVCPortlet.doDispatch(MVCPortlet.java:462)
        at javax.portlet.GenericPortlet.render(GenericPortlet.java:291)
        at com.liferay.portal.kernel.portlet.bridges.mvc.MVCPortlet.render(MVCPortlet.java:304)
        at com.liferay.portlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:127)
        at com.liferay.portlet.ScriptDataPortletFilter.doFilter(ScriptDataPortletFilter.java:58)
        at com.liferay.portlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:124)
        at com.liferay.portal.kernel.portlet.PortletFilterUtil.doFilter(PortletFilterUtil.java:71)
        at com.liferay.portal.kernel.servlet.PortletServlet.service(PortletServlet.java:115)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
        at org.eclipse.equinox.http.servlet.internal.registration.EndpointRegistration.service(EndpointRegistration.java:153)
        at org.eclipse.equinox.http.servlet.internal.servlet.ResponseStateHandler.processRequest(ResponseStateHandler.java:62)
        at org.eclipse.equinox.http.servlet.internal.context.DispatchTargets.doDispatch(DispatchTargets.java:120)
        at org.eclipse.equinox.http.servlet.internal.servlet.RequestDispatcherAdaptor.include(RequestDispatcherAdaptor.java:48)
        at com.liferay.portlet.internal.InvokerPortletImpl.invoke(InvokerPortletImpl.java:571)
        at com.liferay.portlet.internal.InvokerPortletImpl.invokeRender(InvokerPortletImpl.java:664)
        at com.liferay.portlet.internal.InvokerPortletImpl.render(InvokerPortletImpl.java:344)
        at com.liferay.portal.monitoring.internal.portlet.MonitoringInvokerPortlet.lambda$render$0(MonitoringInvokerPortlet.java:259)
        at com.liferay.portal.monitoring.internal.portlet.MonitoringInvokerPortlet._render(MonitoringInvokerPortlet.java:362)
        at com.liferay.portal.monitoring.internal.portlet.MonitoringInvokerPortlet.render(MonitoringInvokerPortlet.java:257)
        at org.apache.jsp.html.portal.render_005fportlet_jsp._jspService(Unknown Source)
        at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
        at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:476)
        at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:385)
        at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:329)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
        at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:124)
        at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilter.doFilter(InvokerFilter.java:104)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
        at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:712)
        at org.apache.catalina.core.ApplicationDispatcher.doInclude(ApplicationDispatcher.java:580)
        at org.apache.catalina.core.ApplicationDispatcher.include(ApplicationDispatcher.java:516)
        at com.liferay.portal.servlet.DirectRequestDispatcherFactoryImpl$IndirectRequestDispatcher.include(DirectRequestDispatcherFactoryImpl.java:190)
        at com.liferay.portal.servlet.ClassLoaderRequestDispatcherWrapper.doDispatch(ClassLoaderRequestDispatcherWrapper.java:79)
        at com.liferay.portal.servlet.ClassLoaderRequestDispatcherWrapper.include(ClassLoaderRequestDispatcherWrapper.java:53)
        at com.liferay.portal.servlet.TransferHeadersHelperImpl$TransferHeadersRequestDispatcher.include(TransferHeadersHelperImpl.java:162)
        at com.liferay.portlet.internal.PortletContainerImpl._render(PortletContainerImpl.java:908)
        at com.liferay.portlet.internal.PortletContainerImpl.lambda$render$2(PortletContainerImpl.java:225)
        at com.liferay.portlet.internal.PortletContainerImpl._preserveGroupIds(PortletContainerImpl.java:425)
        at com.liferay.portlet.internal.PortletContainerImpl.render(PortletContainerImpl.java:213)
        at com.liferay.portlet.SecurityPortletContainerWrapper.render(SecurityPortletContainerWrapper.java:144)
        at com.liferay.portlet.RestrictPortletContainerWrapper.lambda$render$0(RestrictPortletContainerWrapper.java:128)
        at com.liferay.portlet.RestrictPortletContainerWrapper._render(RestrictPortletContainerWrapper.java:189)
        at com.liferay.portlet.RestrictPortletContainerWrapper.render(RestrictPortletContainerWrapper.java:126)
        at com.liferay.portal.kernel.portlet.PortletContainerUtil.render(PortletContainerUtil.java:215)
        at com.liferay.portal.layoutconfiguration.util.velocity.TemplateProcessor.processMax(TemplateProcessor.java:149)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:498)
        at org.apache.velocity.util.introspection.UberspectImpl$VelMethodImpl.doInvoke(UberspectImpl.java:389)
        at org.apache.velocity.util.introspection.UberspectImpl$VelMethodImpl.invoke(UberspectImpl.java:378)
        at org.apache.velocity.runtime.parser.node.ASTMethod.execute(ASTMethod.java:270)
        at org.apache.velocity.runtime.parser.node.ASTReference.execute(ASTReference.java:262)
        at org.apache.velocity.runtime.parser.node.ASTReference.render(ASTReference.java:342)
        at org.apache.velocity.runtime.parser.node.SimpleNode.render(SimpleNode.java:336)
        at org.apache.velocity.Template.merge(Template.java:328)
        at org.apache.velocity.Template.merge(Template.java:235)
        at com.liferay.portal.template.velocity.internal.VelocityTemplate.processTemplate(VelocityTemplate.java:114)
        at com.liferay.portal.template.BaseTemplate.processTemplate(BaseTemplate.java:128)
        at com.liferay.portal.layoutconfiguration.util.RuntimePageImpl.doProcessTemplate(RuntimePageImpl.java:445)
        at com.liferay.portal.layoutconfiguration.util.RuntimePageImpl.doDispatch(RuntimePageImpl.java:359)
        at com.liferay.portal.layoutconfiguration.util.RuntimePageImpl.getProcessedTemplate(RuntimePageImpl.java:110)
        at com.liferay.portal.kernel.layoutconfiguration.util.RuntimePageUtil.getProcessedTemplate(RuntimePageUtil.java:37)
        at com.liferay.application.list.taglib.display.context.logic.PanelAppContentHelper.writeContent(PanelAppContentHelper.java:86)
        at org.apache.jsp.application_005fcontent.page_jsp._jspService(page_jsp:139)
        at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:111)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
        at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:411)
        at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:473)
        at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:377)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
        at com.liferay.portal.osgi.web.servlet.jsp.compiler.internal.JspServlet.service(JspServlet.java:373)
        at com.liferay.portal.osgi.web.servlet.jsp.compiler.internal.JspServlet.service(JspServlet.java:385)
        at org.eclipse.equinox.http.servlet.internal.registration.EndpointRegistration.service(EndpointRegistration.java:153)
        at org.eclipse.equinox.http.servlet.internal.servlet.ResponseStateHandler.processRequest(ResponseStateHandler.java:62)
        at org.eclipse.equinox.http.servlet.internal.context.DispatchTargets.doDispatch(DispatchTargets.java:120)
        at org.eclipse.equinox.http.servlet.internal.servlet.RequestDispatcherAdaptor.include(RequestDispatcherAdaptor.java:48)
        at com.liferay.portal.servlet.DirectRequestDispatcherFactoryImpl$IndirectRequestDispatcher.include(DirectRequestDispatcherFactoryImpl.java:190)
        at com.liferay.portal.servlet.ClassLoaderRequestDispatcherWrapper.doDispatch(ClassLoaderRequestDispatcherWrapper.java:79)
        at com.liferay.portal.servlet.ClassLoaderRequestDispatcherWrapper.include(ClassLoaderRequestDispatcherWrapper.java:53)
        at com.liferay.taglib.util.IncludeTag.includePage(IncludeTag.java:406)
        at com.liferay.taglib.util.IncludeTag.include(IncludeTag.java:382)
        at com.liferay.taglib.util.IncludeTag.doInclude(IncludeTag.java:217)
        at com.liferay.taglib.util.IncludeTag.doEndTag(IncludeTag.java:88)
        at org.apache.jsp.layout.view.control_005fpanel_jsp._jspService(control_005fpanel_jsp:117)
        at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:111)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
        at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:411)
        at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:473)
        at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:377)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
        at com.liferay.portal.osgi.web.servlet.jsp.compiler.internal.JspServlet.service(JspServlet.java:373)
        at com.liferay.portal.osgi.web.servlet.jsp.compiler.internal.JspServlet.service(JspServlet.java:385)
        at org.eclipse.equinox.http.servlet.internal.registration.EndpointRegistration.service(EndpointRegistration.java:153)
        at org.eclipse.equinox.http.servlet.internal.servlet.ResponseStateHandler.processRequest(ResponseStateHandler.java:62)
        at org.eclipse.equinox.http.servlet.internal.context.DispatchTargets.doDispatch(DispatchTargets.java:120)
        at org.eclipse.equinox.http.servlet.internal.servlet.RequestDispatcherAdaptor.include(RequestDispatcherAdaptor.java:48)
        at com.liferay.portal.servlet.TransferHeadersHelperImpl$TransferHeadersRequestDispatcher.include(TransferHeadersHelperImpl.java:162)
        at com.liferay.portal.kernel.model.impl.BaseLayoutTypeControllerImpl.includeLayoutContent(BaseLayoutTypeControllerImpl.java:106)
        at com.liferay.portal.model.impl.LayoutImpl.includeLayoutContent(LayoutImpl.java:883)
        at com.liferay.portal.kernel.model.LayoutWrapper.includeLayoutContent(LayoutWrapper.java:1425)
        at com.liferay.portal.action.LayoutAction.processLayout(LayoutAction.java:412)
        at com.liferay.portal.action.LayoutAction.execute(LayoutAction.java:170)
        at com.liferay.portal.struts.PortalRequestProcessor._process(PortalRequestProcessor.java:415)
        at com.liferay.portal.struts.PortalRequestProcessor.process(PortalRequestProcessor.java:155)
        at com.liferay.portal.internal.servlet.MainServlet.doGet(MainServlet.java:205)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:634)
        at com.liferay.portal.internal.servlet.MainServlet.service(MainServlet.java:622)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
        at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
        at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:124)
        at com.liferay.portal.servlet.filters.password.modified.PasswordModifiedFilter.processFilter(PasswordModifiedFilter.java:62)
        at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:49)
        at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:215)
        at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:116)
        at com.liferay.portal.kernel.servlet.BaseFilter.processFilter(BaseFilter.java:147)
        at com.liferay.portal.servlet.filters.secure.BaseAuthFilter.processFilter(BaseAuthFilter.java:357)
        at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:49)
        at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:215)
        at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:116)
        at com.liferay.portal.kernel.servlet.BaseFilter.processFilter(BaseFilter.java:147)
        at com.liferay.portal.monitoring.internal.servlet.filter.MonitoringFilter.processFilter(MonitoringFilter.java:182)
        at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:49)
        at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:215)
        at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:116)
        at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilter.doFilter(InvokerFilter.java:104)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
        at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:712)
        at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:459)
        at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:384)
        at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:312)
        at com.liferay.friendly.url.internal.servlet.FriendlyURLServlet.service(FriendlyURLServlet.java:409)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
        at com.liferay.portal.servlet.ServletAdapter.service(ServletAdapter.java:99)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
        at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
        at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:124)
        at com.liferay.portal.kernel.servlet.BaseFilter.processFilter(BaseFilter.java:147)
        at com.liferay.portal.servlet.filters.i18n.I18nFilter.processFilter(I18nFilter.java:368)
        at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:49)
        at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:215)
        at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:116)
        at com.liferay.portal.servlet.filters.password.modified.PasswordModifiedFilter.processFilter(PasswordModifiedFilter.java:62)
        at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:49)
        at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:215)
        at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:116)
        at com.liferay.portal.kernel.servlet.BaseFilter.processFilter(BaseFilter.java:147)
        at com.liferay.portal.servlet.filters.secure.BaseAuthFilter.processFilter(BaseAuthFilter.java:357)
        at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:49)
        at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:215)
        at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:116)
        at com.liferay.portal.kernel.servlet.BaseFilter.processFilter(BaseFilter.java:147)
        at com.liferay.portal.servlet.filters.etag.ETagFilter.processFilter(ETagFilter.java:87)
        at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:49)
        at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:215)
        at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:116)
        at com.liferay.portal.kernel.servlet.BaseFilter.processFilter(BaseFilter.java:147)
        at com.liferay.portal.servlet.filters.autologin.AutoLoginFilter.processFilter(AutoLoginFilter.java:264)
        at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:49)
        at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:215)
        at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:116)
        at com.liferay.portal.kernel.servlet.BaseFilter.processFilter(BaseFilter.java:147)
        at com.liferay.portal.sharepoint.SharepointFilter.processFilter(SharepointFilter.java:88)
        at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:49)
        at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:215)
        at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:116)
        at com.liferay.portal.kernel.servlet.BaseFilter.processFilter(BaseFilter.java:147)
        at com.liferay.portal.servlet.filters.virtualhost.VirtualHostFilter.processFilter(VirtualHostFilter.java:268)
        at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:49)
        at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:215)
        at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:116)
        at com.liferay.portal.kernel.servlet.BaseFilter.processFilter(BaseFilter.java:147)
        at com.liferay.portal.monitoring.internal.servlet.filter.MonitoringFilter.processFilter(MonitoringFilter.java:182)
        at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:49)
        at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:215)
        at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:116)
        at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDirectCallFilter(InvokerFilterChain.java:196)
        at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:99)
        at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDirectCallFilter(InvokerFilterChain.java:196)
        at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:99)
        at org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:176)
        at org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:145)
        at org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:92)
        at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:389)
        at com.liferay.portal.servlet.filters.urlrewrite.UrlRewriteFilter.processFilter(UrlRewriteFilter.java:65)
        at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:49)
        at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:215)
        at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:116)
        at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDirectCallFilter(InvokerFilterChain.java:175)
        at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:99)
        at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDirectCallFilter(InvokerFilterChain.java:175)
        at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:99)
        at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDirectCallFilter(InvokerFilterChain.java:196)
        at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:99)
        at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilter.doFilter(InvokerFilter.java:104)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:200)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)
        at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:490)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:139)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343)
        at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:408)
        at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66)
        at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:834)
        at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1415)
        at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
        at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
        at java.lang.Thread.run(Thread.java:748)
Caused by: java.lang.NullPointerException
        at com.liferay.account.internal.retriever.AccountUserRetrieverImpl._getUserBaseModelSearchResult(AccountUserRetrieverImpl.java:145)
        at com.liferay.account.internal.retriever.AccountUserRetrieverImpl.searchAccountUsers(AccountUserRetrieverImpl.java:111)
        at com.liferay.account.admin.web.internal.dao.search.AccountUserDisplaySearchContainerFactory._create(AccountUserDisplaySearchContainerFactory.java:138)
        at com.liferay.account.admin.web.internal.dao.search.AccountUserDisplaySearchContainerFactory.create(AccountUserDisplaySearchContainerFactory.java:86)
        at org.apache.jsp.account_005fentries_005fadmin.account_005fentry.view_005faccount_005fusers_jsp._jspService(view_005faccount_005fusers_jsp:225)
        at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:111)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
        at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:411)
        ... 276 more
2019-12-02 04:31:33.241 ERROR [http-nio-8080-exec-7][IncludeTag:128] Current URL /group/guest/~/control_panel/manage?p_p_id=com_liferay_account_admin_web_internal_portlet_AccountEntriesAdminPortlet&p_p_lifecycle=0&p_p_state=maximized&p_p_mode=view&_com_liferay_account_admin_web_internal_portlet_AccountEntriesAdminPortlet_mvcRenderCommandName=%2Faccount_admin%2Fedit_account_entry&_com_liferay_account_admin_web_internal_portlet_AccountEntriesAdminPortlet_accountEntryId=37956&_com_liferay_account_admin_web_internal_portlet_AccountEntriesAdminPortlet_screenNavigationCategoryKey=users generates exception: Unable to render /account_entries_admin/account_entry/view_account_users.jsp
java.lang.NullPointerException
        at com.liferay.account.internal.retriever.AccountUserRetrieverImpl._getUserBaseModelSearchResult(AccountUserRetrieverImpl.java:145)
        at com.liferay.account.internal.retriever.AccountUserRetrieverImpl.searchAccountUsers(AccountUserRetrieverImpl.java:111)
        at com.liferay.account.admin.web.internal.dao.search.AccountUserDisplaySearchContainerFactory._create(AccountUserDisplaySearchContainerFactory.java:138)
        at com.liferay.account.admin.web.internal.dao.search.AccountUserDisplaySearchContainerFactory.create(AccountUserDisplaySearchContainerFactory.java:86)
        at org.apache.jsp.account_005fentries_005fadmin.account_005fentry.view_005faccount_005fusers_jsp._jspService(view_005faccount_005fusers_jsp:225)
        at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:111)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
        at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:411)
        at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:473)
        at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:377)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
        at com.liferay.portal.osgi.web.servlet.jsp.compiler.internal.JspServlet.service(JspServlet.java:373)
        at com.liferay.portal.osgi.web.servlet.jsp.compiler.internal.JspServlet.service(JspServlet.java:385)
        at org.eclipse.equinox.http.servlet.internal.registration.EndpointRegistration.service(EndpointRegistration.java:153)
        at org.eclipse.equinox.http.servlet.internal.servlet.ResponseStateHandler.processRequest(ResponseStateHandler.java:62)
        at org.eclipse.equinox.http.servlet.internal.context.DispatchTargets.doDispatch(DispatchTargets.java:120)
        at org.eclipse.equinox.http.servlet.internal.servlet.RequestDispatcherAdaptor.include(RequestDispatcherAdaptor.java:48)
        at com.liferay.frontend.taglib.servlet.taglib.util.JSPRenderer.renderJSP(JSPRenderer.java:63)
        at com.liferay.frontend.taglib.servlet.taglib.util.JSPRenderer.renderJSP(JSPRenderer.java:48)

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LPS-105186 (1).png
50 kB
10/Dec/19 8:39 AM
LPS-105186 (2).png
47 kB
10/Dec/19 8:39 AM

Issue Links

Discovered while testing

LPS-97653 As an accounts admin, I want to search and add existing users to an account

Closed

relates

LPS-107640 Account Users portlet breaks when you start up without reindexing

Closed

Testing discovered

LPS-107651 Account users do not display after reindex

Closed

Account Users portlet is temporarily unavailable after reindex

Details

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Dates

Packages

Version	Package
7.3.0 CE GA1
7.3.10 DXP GA1
Master