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  1. PUBLIC - Liferay Portal Community Edition
  2. LPS-106152

Performance by Step card is not showing any numbers on SLA breached column even when there are overdue completed tasks

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      Description

      Summary: Performance by Step card is not showing any numbers even when there are overdue completed tasks

      Steps to reproduce:

      Add an SLA of 1 minute to Single Approver (Start: Process Begins; End: Process Ends)
      Associate Single Approver to Blog instances
      Create a blog instance and wait 1 minute so it becomes an overdue instance
      Reject the instance
      Resubmit the instance
      Complete the instance
      Go to Control Panel > Workflow > Metrics > Performance tab

      Expected Result: The performance by Step should be filled with data, displaying that the SLA breached on review step

      Actual Result: no numbers are displayed.

      NOTE: THIS ISSUE IS HAPPENING INTERMITTENTLY.

      Enviroment:
      Tomcat.9.0.17 Mysql 5.7.28
      Portal 7.3.0 CE GA1 and Portal 7.3.10
      Commit 1aab1cd79c35bef0781f5f2095c6928243d0be16

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                Dates

                • Created:
                  Updated:
                  Resolved:
                  Days since last comment:
                  3 weeks, 6 days ago

                  Packages

                  Version Package
                  7.2.10 DXP FP4
                  7.2.X
                  7.3.0 CE GA1
                  Master