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  1. PUBLIC - Liferay Portal Community Edition
  2. LPS-109624

Product Menu not responding to user clicks

    Details

      Description

      I just 7.3 GA1 release and I'm seeing an issue in the control panel ui. When I expand on of the items in the menu I am then unable to expand any others until I do a reload on browser. I need to do a reload each time on want expand a different menu item. I've only tried this release in Chrome so I don't know if its browser specific or not.

       

       I also tried clearing my cache in Chrome but issue I described above still persisted.

      Reported by Victor Ware in LPS-111071
      Steps to Reproduce:

      1. Start portal
      2. Navigate to Product Menu > Control Panel
      3. Repeatedly open and close different control panel collapsable menu items

      Expected Result:
      Product menu always responds to user clicks.

      Actual Result:
      Product menu only responds to user clicks sometimes.

      This has only been seen on certain machines without a clear link other than they are both Mac machines.

      Reproduced on:

      Machine #1:
      OSX Catalina 10.15.2, Safari 13.0.4, Chrome 80.0.3987.149, Firefox 75.0b10 (64-bit)
      Safari (only) logs:

      [Error] Failed to load resource: the server responded with a status of 404 () (poller.js.map, line 0)
      [Error] Failed to load resource: the server responded with a status of 404 () (side_navigation.js.map, line 0)
      [Error] Failed to load resource: the server responded with a status of 404 () (aui_sandbox.js.map, line 0)
      [Error] Failed to load resource: the server responded with a status of 404 () (workflow.js.map, line 0)
      [Error] Failed to load resource: the server responded with a status of 404 () (dom.js.map, line 0)
      [Error] Failed to load resource: the server responded with a status of 404 () (language.js.map, line 0)
      [Error] Failed to load resource: the server responded with a status of 404 () (events.js.map, line 0)
      [Error] Failed to load resource: the server responded with a status of 404 () (index.js.map, line 0)
      [Error] Failed to load resource: the server responded with a status of 404 () (pathParser.js.map, line 0)
      [Error] Failed to load resource: the server responded with a status of 404 () (usePrevious.es.js.map, line 0)
      [Error] Failed to load resource: the server responded with a status of 404 () (PersonalMenu.es.js.map, line 0)
      [Error] Failed to load resource: the server responded with a status of 404 () (fetch.es.js.map, line 0)
      [Error] Failed to load resource: the server responded with a status of 404 () (init.es.js.map, line 0)
      [Error] Failed to load resource: the server responded with a status of 404 () (util_window.js.map, line 0)
      [Error] Failed to load resource: the server responded with a status of 404 () (search_bar.js.map, line 0)
      [Error] Failed to load resource: the server responded with a status of 404 () (navigation_interaction.js.map, line 0)
      [Error] Failed to load resource: the server responded with a status of 404 () (layout.js.map, line 0)
      [Error] Failed to load resource: the server responded with a status of 404 () (menu_toggle.js.map, line 0)
      [Error] Failed to load resource: the server responded with a status of 404 () (sign_in_modal.js.map, line 0)
      [Error] Failed to load resource: the server responded with a status of 404 () (layout_column.js.map, line 0)
      

      Machine #2
      OSX Sierra 10.12.6, Safari 12.0.3, Chrome 80.0.3987.149, Firefox 60 ESR
      Safari (only) logs:

      Failed to load resource: the server responded with a status of 404 ()
      http://localhost:8080/combo/react-dom.production.min.js.map
      

      Not Reproducible on:

      Machine #3
      macOS Catalina 10.15.4, Safari 13.1, Chrome 80.0.3987.149

        Attachments

        1. 2020-03-05 19-40-47.flv
          8.86 MB
        2. fastLoadDisabled.gif
          fastLoadDisabled.gif
          1.83 MB
        3. Home - Liferay.mp4
          2.95 MB
        4. image-2020-05-19-14-00-30-979.png
          image-2020-05-19-14-00-30-979.png
          217 kB
        5. ProductMenuBug-SysInfo.txt
          20 kB
        6. safari.gif
          safari.gif
          11.42 MB
        7. UnresponsiveProductMenuChrome.gif
          UnresponsiveProductMenuChrome.gif
          1.01 MB
        8. UnresponsiveProductMenuSafari.gif
          UnresponsiveProductMenuSafari.gif
          1.68 MB
        9. withDeveloperProperties.png
          withDeveloperProperties.png
          306 kB

          Issue Links

            Activity

              People

              Assignee:
              john.co John Co
              Reporter:
              william_gosse William Gosse
              Participants of an Issue:
              Recent user:
              Jason Pince
              Votes:
              1 Vote for this issue
              Watchers:
              5 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:
                Days since last comment:
                1 year, 25 weeks, 5 days ago

                  Packages

                  Version Package
                  7.3.3 CE GA4
                  7.3.10 DXP GA1
                  Master