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  1. PUBLIC - Liferay Portal Community Edition
  2. LPS-109624

Product Menu not responding to user clicks

    Details

      Description

      I just 7.3 GA1 release and I'm seeing an issue in the control panel ui. When I expand on of the items in the menu I am then unable to expand any others until I do a reload on browser. I need to do a reload each time on want expand a different menu item. I've only tried this release in Chrome so I don't know if its browser specific or not.

       

       I also tried clearing my cache in Chrome but issue I described above still persisted.

      Reported by Victor Ware in LPS-111071
      Steps to Reproduce:

      1. Start portal
      2. Navigate to Product Menu > Control Panel
      3. Repeatedly open and close different control panel collapsable menu items

      Expected Result:
      Product menu always responds to user clicks.

      Actual Result:
      Product menu only responds to user clicks sometimes.

      This has only been seen on certain machines without a clear link other than they are both Mac machines.

      Reproduced on:

      Machine #1:
      OSX Catalina 10.15.2, Safari 13.0.4, Chrome 80.0.3987.149, Firefox 75.0b10 (64-bit)
      Safari (only) logs:

      [Error] Failed to load resource: the server responded with a status of 404 () (poller.js.map, line 0)
      [Error] Failed to load resource: the server responded with a status of 404 () (side_navigation.js.map, line 0)
      [Error] Failed to load resource: the server responded with a status of 404 () (aui_sandbox.js.map, line 0)
      [Error] Failed to load resource: the server responded with a status of 404 () (workflow.js.map, line 0)
      [Error] Failed to load resource: the server responded with a status of 404 () (dom.js.map, line 0)
      [Error] Failed to load resource: the server responded with a status of 404 () (language.js.map, line 0)
      [Error] Failed to load resource: the server responded with a status of 404 () (events.js.map, line 0)
      [Error] Failed to load resource: the server responded with a status of 404 () (index.js.map, line 0)
      [Error] Failed to load resource: the server responded with a status of 404 () (pathParser.js.map, line 0)
      [Error] Failed to load resource: the server responded with a status of 404 () (usePrevious.es.js.map, line 0)
      [Error] Failed to load resource: the server responded with a status of 404 () (PersonalMenu.es.js.map, line 0)
      [Error] Failed to load resource: the server responded with a status of 404 () (fetch.es.js.map, line 0)
      [Error] Failed to load resource: the server responded with a status of 404 () (init.es.js.map, line 0)
      [Error] Failed to load resource: the server responded with a status of 404 () (util_window.js.map, line 0)
      [Error] Failed to load resource: the server responded with a status of 404 () (search_bar.js.map, line 0)
      [Error] Failed to load resource: the server responded with a status of 404 () (navigation_interaction.js.map, line 0)
      [Error] Failed to load resource: the server responded with a status of 404 () (layout.js.map, line 0)
      [Error] Failed to load resource: the server responded with a status of 404 () (menu_toggle.js.map, line 0)
      [Error] Failed to load resource: the server responded with a status of 404 () (sign_in_modal.js.map, line 0)
      [Error] Failed to load resource: the server responded with a status of 404 () (layout_column.js.map, line 0)
      

      Machine #2
      OSX Sierra 10.12.6, Safari 12.0.3, Chrome 80.0.3987.149, Firefox 60 ESR
      Safari (only) logs:

      Failed to load resource: the server responded with a status of 404 ()
      http://localhost:8080/combo/react-dom.production.min.js.map
      

      Not Reproducible on:

      Machine #3
      macOS Catalina 10.15.4, Safari 13.1, Chrome 80.0.3987.149

        Attachments

        1. 2020-03-05 19-40-47.flv
          8.86 MB
          Fernando Fernandez
        2. fastLoadDisabled.gif
          1.83 MB
          Victor Ware
        3. Home - Liferay.mp4
          2.95 MB
          David Gutiérrez Mesa
        4. image-2020-05-19-14-00-30-979.png
          217 kB
          Marcos Castro
        5. ProductMenuBug-SysInfo.txt
          20 kB
          Fernando Fernandez
        6. safari.gif
          11.42 MB
          Greg Hurrell
        7. UnresponsiveProductMenuChrome.gif
          1.01 MB
          David Gutiérrez Mesa
        8. UnresponsiveProductMenuSafari.gif
          1.68 MB
          David Gutiérrez Mesa
        9. withDeveloperProperties.png
          306 kB
          Victor Ware

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                Dates

                Created:
                Updated:
                Resolved:
                Days since last comment:
                1 year, 33 weeks, 2 days ago

                  Packages

                  Version Package
                  7.3.3 CE GA4
                  7.3.10 DXP GA1
                  Master