Details

      Description

      The email notification are not sent successfully when configured with smtp.office365.com.

      Steps to Replicate
      1) Extract Liferay DXP 7.1, install dxp-14.
      2) To configure SMTP
      2a) Add the following properties in portal-ext.properties,
      mail.session.mail.smtp.auth=true
      mail.session.mail.smtp.starttls.enable=true​

      2b) Restart the server, navigate to Control Panel-> Configurations-> Mail-> Added the values for Outgoing SMTP Server
      Outgoing SMTP Server : smtp.office365.com
      Outgoing Port : 587
      Use a Secure Network Connection : Uncheck

      2c) Provide the outlook credentials. You can also follow this article to configure mail
      3) Test the mail notification by creating a user, or by forget password or by creating a new event in the calendar and inviting the user. Among all these activities the below error is thrown,

      "MAIL FROM:<REDACTED@outlook.com>
       530 5.7.57 SMTP; Client was not authenticated to send anonymous mail during MAIL FROM [MA1PR01CA0089.INDPRD01.PROD.OUTLOOK.COM]
       com.sun.mail.smtp.SMTPSendFailedException: 530 5.7.57 SMTP; Client was not authenticated to send anonymous mail during MAIL FROM [MA1PR01CA0089.INDPRD01.PROD.OUTLOOK.COM]"

      Actual result: The above error is thrown and emails are not sent to the user.
      Expected result: The emails should work.

        Attachments

          Activity

            People

            Assignee:
            istvan.dezsi Istvan Dezsi
            Reporter:
            istvan.dezsi Istvan Dezsi
            Participants of an Issue:
            Recent user:
            Jason Pince
            Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:
              Days since last comment:
              32 weeks, 5 days ago

                Packages

                Version Package
                7.0.0 DXP FP92
                7.0.X
                7.1.10 DXP FP18
                7.1.X
                7.2.10 DXP FP5
                7.2.10.2 DXP SP2
                7.2.X
                7.3.10 DXP GA1
                Master