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  1. PUBLIC - Liferay Portal Community Edition
  2. LPS-118691

Requesting feature to notify users to update their browser when using an unsupported version

    Details

    • Type: Feature Request
    • Status: Open
    • Priority: Minor
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Environments
    • Labels:
      None

      Description

      Summary
      Each major Liferay release has a list of supported web browsers in the Compatibility Matrix. It would be helpful to have an admin-configurable portlet that explains browser version incompatibilities to end users, and to demonstrate what versions are supported in order to offer the best available user experience.

      Functionality Request

      • Detect the user agent and compare it against a list of compatible versions of browsers that Liferay supports
      • Develop a portlet or a dropdown that explains that the version is incompatible and their browser should be updated in order to receive the fullest experience
      • Allow it to be admin-configurable, optional, and perhaps provide users with the option to ignore the warning (and accept the risks to their web experience)

      Benefit

      • Improved user experience by helping end users update to an optimal version that works well with the current Liferay version
      • Reduced support costs for the administrator (i.e., reduction in end-user reports of browser incompatibility since a warning is already issued, reduced need to reach out to Liferay Support or Liferay forums to try to figure out what browser version is supported or not)

        Attachments

          Activity

            People

            Assignee:
            support-lep@liferay.com SE Support
            Reporter:
            brian.suh Brian Suh
            Votes:
            1 Vote for this issue
            Watchers:
            1 Start watching this issue

              Dates

              Created:
              Updated:

                Packages

                Version Package