The Anonymous User Cannot be Changed

• Type: Bug
• Status: Closed
• Resolution: Fixed
• Affects Version/s: 7.3.4 CE GA5, Master
• Fix Version/s: 7.4.13 DXP GA1, 7.4.3.4 CE GA4, Master
• Component/s: User Management > Personal Data
• Labels:
  • 7.3-known-issues
  • 7.4-must
  • backend_test
  • liferay-ga6-ce-735
  • liferay-ga7-ce-736
  • liferay-ga8-ce-737
  • pt-upgrade-review
  • usm_73_reproducible
• Fix Priority: 4
• Git Pull Request: https://github.com/brianchandotcom/liferay-portal/pull/105351

Steps to Reproduce

1. Go to Control Panel > Instance Settings > Users > Anonymous User.
2. Change the User ID to configure a different Anonymous User.
3. Save the configuration.

Expected: The form saves successfully and the new User's ID is reflected in the UI.
Actual: An error message is displayed and the form fails to save:

Error: An anonymous user is already defined for the company: 20098

Furthermore, if you delete Anonymous Anonymous, you continue to see this error, even though the configured User has been deleted.