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  1. PUBLIC - Liferay Portal Community Edition
  2. LPS-123075

User cannot change settings in account setting

    Description

    Steps to Reproduce:

    1. Go to User -> Account Settings.
    2. Make any changes

    Expected result:
    Changes are saved

    Actual result:
    Changes are not saved

    2020-11-04 22:25:01.233 ERROR [http-nio-8080-exec-6][PortletServlet:119] javax.portlet.PortletException: javax.portlet.PortletException: processAction method not implemented
    javax.portlet.PortletException: javax.portlet.PortletException: processAction method not implemented
            at com.liferay.portal.kernel.portlet.LiferayPortlet.callActionMethod(LiferayPortlet.java:194)
            at com.liferay.portal.kernel.portlet.bridges.mvc.MVCPortlet.callActionMethod(MVCPortlet.java:396)
            at com.liferay.portal.kernel.portlet.LiferayPortlet.processAction(LiferayPortlet.java:89)
            at com.liferay.portal.kernel.portlet.bridges.mvc.MVCPortlet.processAction(MVCPortlet.java:249)
            at com.liferay.portlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:77)
            at com.liferay.portal.kernel.portlet.PortletFilterUtil.doFilter(PortletFilterUtil.java:50)
            at com.liferay.portal.kernel.servlet.PortletServlet.service(PortletServlet.java:115)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:733)
            at org.eclipse.equinox.http.servlet.internal.registration.EndpointRegistration.service(EndpointRegistration.java:153)
            at org.eclipse.equinox.http.servlet.internal.servlet.ResponseStateHandler.processRequest(ResponseStateHandler.java:62)
            at org.eclipse.equinox.http.servlet.internal.context.DispatchTargets.doDispatch(DispatchTargets.java:120)
            at org.eclipse.equinox.http.servlet.internal.servlet.RequestDispatcherAdaptor.include(RequestDispatcherAdaptor.java:48)
            at com.liferay.portlet.internal.InvokerPortletImpl.invoke(InvokerPortletImpl.java:569)
            at com.liferay.portlet.internal.InvokerPortletImpl.invokeAction(InvokerPortletImpl.java:609)
            at com.liferay.portlet.internal.InvokerPortletImpl.processAction(InvokerPortletImpl.java:286)
            at com.liferay.portal.monitoring.internal.portlet.MonitoringInvokerPortlet.processAction(MonitoringInvokerPortlet.java:195)
            at com.liferay.portlet.internal.PortletContainerImpl._processAction(PortletContainerImpl.java:521)
            at com.liferay.portlet.internal.PortletContainerImpl.lambda$processAction$0(PortletContainerImpl.java:148)
            at com.liferay.portlet.internal.PortletContainerImpl._preserveGroupIds(PortletContainerImpl.java:425)
            at com.liferay.portlet.internal.PortletContainerImpl.processAction(PortletContainerImpl.java:141)
            at com.liferay.portlet.SecurityPortletContainerWrapper.processAction(SecurityPortletContainerWrapper.java:92)
            at com.liferay.portlet.RestrictPortletContainerWrapper.processAction(RestrictPortletContainerWrapper.java:72)
            at com.liferay.portal.kernel.portlet.PortletContainerUtil.processAction(PortletContainerUtil.java:117)
            at com.liferay.portal.action.LayoutAction.processLayout(LayoutAction.java:367)
            at com.liferay.portal.action.LayoutAction.execute(LayoutAction.java:173)
            at com.liferay.portal.struts.PortalRequestProcessor._process(PortalRequestProcessor.java:408)
            at com.liferay.portal.struts.PortalRequestProcessor.process(PortalRequestProcessor.java:154)
            at com.liferay.portal.internal.servlet.MainServlet.doPost(MainServlet.java:216)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:652)
            at com.liferay.portal.internal.servlet.MainServlet.service(MainServlet.java:622)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:733)
            at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
            at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
            at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53)
            at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
            at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
            at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:124)
            at com.liferay.portal.remote.cors.internal.servlet.filter.PortalCORSServletFilter.processFilter(PortalCORSServletFilter.java:235)
            at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:49)
            at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:215)
            at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:116)
            at com.liferay.portal.servlet.filters.password.modified.PasswordModifiedFilter.processFilter(PasswordModifiedFilter.java:62)
            at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:49)
            at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:215)
            at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:116)
            at com.liferay.portal.servlet.filters.lockout.LockoutFilter.processFilter(LockoutFilter.java:58)
            at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:49)
            at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:215)
            at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:116)
            at com.liferay.portal.kernel.servlet.BaseFilter.processFilter(BaseFilter.java:147)
            at com.liferay.portal.servlet.filters.secure.BaseAuthFilter.processFilter(BaseAuthFilter.java:340)
            at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:49)
            at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:215)
            at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:116)
            at com.liferay.portal.kernel.servlet.BaseFilter.processFilter(BaseFilter.java:147)
            at com.liferay.portal.monitoring.internal.servlet.filter.MonitoringFilter.processFilter(MonitoringFilter.java:183)
            at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:49)
            at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:215)
            at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:116)
            at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilter.doFilter(InvokerFilter.java:104)
            at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
            at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
            at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:712)
            at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:459)
            at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:384)
            at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:312)
            at com.liferay.friendly.url.internal.servlet.FriendlyURLServlet.service(FriendlyURLServlet.java:475)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:733)
            at com.liferay.portal.servlet.ServletAdapter.service(ServletAdapter.java:99)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:733)
            at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
            at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
            at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53)
            at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
            at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
            at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:124)
            at com.liferay.portal.remote.cors.internal.servlet.filter.PortalCORSServletFilter.processFilter(PortalCORSServletFilter.java:235)
            at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:49)
            at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:215)
            at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:116)
            at com.liferay.portal.kernel.servlet.BaseFilter.processFilter(BaseFilter.java:147)
            at com.liferay.portal.servlet.filters.i18n.I18nFilter.processFilter(I18nFilter.java:368)
            at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:49)
            at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:215)
            at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:116)
            at com.liferay.portal.servlet.filters.password.modified.PasswordModifiedFilter.processFilter(PasswordModifiedFilter.java:62)
            at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:49)
            at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:215)
            at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:116)
            at com.liferay.portal.servlet.filters.lockout.LockoutFilter.processFilter(LockoutFilter.java:58)
            at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:49)
            at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:215)
            at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:116)
            at com.liferay.portal.kernel.servlet.BaseFilter.processFilter(BaseFilter.java:147)
            at com.liferay.portal.servlet.filters.secure.BaseAuthFilter.processFilter(BaseAuthFilter.java:340)
            at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:49)
            at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:215)
            at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:116)
            at com.liferay.portal.kernel.servlet.BaseFilter.processFilter(BaseFilter.java:147)
            at com.liferay.portal.servlet.filters.etag.ETagFilter.processFilter(ETagFilter.java:87)
            at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:49)
            at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:215)
            at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:116)
            at com.liferay.portal.kernel.servlet.BaseFilter.processFilter(BaseFilter.java:147)
            at com.liferay.portal.servlet.filters.autologin.AutoLoginFilter.processFilter(AutoLoginFilter.java:265)
            at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:49)
            at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:215)
            at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:116)
            at com.liferay.portal.kernel.servlet.BaseFilter.processFilter(BaseFilter.java:147)
            at com.liferay.portal.sharepoint.SharepointFilter.processFilter(SharepointFilter.java:88)
            at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:49)
            at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:215)
            at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:116)
            at com.liferay.portal.kernel.servlet.BaseFilter.processFilter(BaseFilter.java:147)
            at com.liferay.portal.servlet.filters.virtualhost.VirtualHostFilter.processFilter(VirtualHostFilter.java:248)
            at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:49)
            at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:215)
            at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:116)
            at com.liferay.portal.kernel.servlet.BaseFilter.processFilter(BaseFilter.java:147)
            at com.liferay.portal.monitoring.internal.servlet.filter.MonitoringFilter.processFilter(MonitoringFilter.java:183)
            at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:49)
            at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:215)
            at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:116)
            at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDirectCallFilter(InvokerFilterChain.java:196)
            at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:99)
            at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDirectCallFilter(InvokerFilterChain.java:196)
            at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:99)
            at org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:176)
            at org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:145)
            at org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:92)
            at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:389)
            at com.liferay.portal.servlet.filters.urlrewrite.UrlRewriteFilter.processFilter(UrlRewriteFilter.java:65)
            at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:49)
            at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:215)
            at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:116)
            at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDirectCallFilter(InvokerFilterChain.java:175)
            at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:99)
            at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDirectCallFilter(InvokerFilterChain.java:175)
            at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:99)
            at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDirectCallFilter(InvokerFilterChain.java:196)
            at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:99)
            at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilter.doFilter(InvokerFilter.java:104)
            at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
            at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
            at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:202)
            at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)
            at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:541)
            at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:139)
            at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92)
            at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74)
            at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343)
            at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:373)
            at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65)
            at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:868)
            at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1589)
            at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
            at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
            at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
            at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
            at java.lang.Thread.run(Thread.java:748)
    Caused by: javax.portlet.PortletException: processAction method not implemented
            at javax.portlet.GenericPortlet.processAction(GenericPortlet.java:223)
            at com.liferay.portal.kernel.portlet.LiferayPortlet.callActionMethod(LiferayPortlet.java:189)
            ... 159 more
    

    Reproduced on:
    Tomcat 9.0.33 + MySQL 5.7
    Portal 7.3 GIT ID: 0cceb98042ce2377df4e764e29f0020b54081d20

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            Assignee:
            patricia.perez Patricia Perez
            Reporter:
            harry.chai Harry Chai
            Participants of an Issue:
            Recent user:
            Brian Wulbern
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            0 Vote for this issue
            Watchers:
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              Dates

              Created:
              Updated:
              Resolved:
              Days since last comment:
              50 weeks, 4 days ago

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