Details

      Description

      Steps to reproduce:

      1. Upload a PDF file and go to preview the file

      Expected result:
      Info "Generating preview will take a few minutes." will be displayed, a moment later, the PDF will be previewed.

      Actual result:
      The PDF file can not be previewed.

      WARN in the console:

      2020-11-26 03:52:18.164 WARN  [liferay/document_library_pdf_processor-2][BaseProcessorMessageListener:40] Unable to process file version 38579
      2020-11-26 03:58:42.628 WARN  [liferay/document_library_pdf_processor-2][PDFProcessorImpl:819] Unable to process 38597 large_file.pdf 

        Attachments

        1. before.png
          before.png
          12 kB
        2. before (2).png
          before (2).png
          34 kB
        3. now.png
          now.png
          14 kB

          Activity

            People

            Assignee:
            jeremy.chen Jeremy Chen
            Reporter:
            jeremy.chen Jeremy Chen
            Participants of an Issue:
            Recent user:
            Tomáš Polešovský
            Engineering Assignee:
            Alejandro Tardín
            Votes:
            0 Vote for this issue
            Watchers:
            1 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:
              Days since last comment:
              12 weeks, 5 days ago

                Packages

                Version Package
                Master