Uploaded image for project: 'PUBLIC - Liferay Portal Community Edition'
  1. PUBLIC - Liferay Portal Community Edition
  2. LPS-125058

Segments portlet temporarily unavailable

    Details

    • Type: Bug
    • Status: Verified
    • Resolution: Unresolved
    • Affects Version/s: Master
    • Fix Version/s: None
    • Component/s: Segments Editor
    • Labels:
    • Fix Priority:
      3

      Description

      Step-by-Step:
      1. Create a user (test1).
      2. Create a segment in Global Site(containing only the user created in the previous step).
      3. Create a Role:
      3.1 Permission Content Dashboard All:
      3.2 Assigness > Segments > (add segment created in step 2).
      4. Go to System Settings > Segments > Segments Services (and enable Segmentation by roles)
      5. Go to People > Segments

      Actual result:
      Sometimes, user cannot access to the portlet due to a failure.

      NOTE: This doesn't happens always and I'm not sure if all the steps are needed to reproduce. If you turn off the option enable Segmentation by roles at System Settings > Segments > Segments Services and navigate around the page, it goes back to normal and the user can access again to the portlet.

      Expected:
      The user can always access to the Segments portlet correctly.

      Environment: localhost
      Github: https://github.com/liferay/liferay-portal.git
      Branch: master
      Bundle: Liferay DXP
      Last Commit: ff0e5e147ea14773fc626b3a4024d041bfefb138

      Evidence:

      Browsers:

      • Chrome Latest

      Stacktrace

      2021-02-23 16:49:19.231 ERROR [http-nio-8080-exec-12][render_portlet_jsp:131] null2021-02-23 16:49:19.231 ERROR [http-nio-8080-exec-12][render_portlet_jsp:131] nulljava.io.FileNotFoundException: /html/portal/undeployed_portlet.jsp at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:455) at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:377) at javax.servlet.http.HttpServlet.service(HttpServlet.java:733) at com.liferay.portal.osgi.web.servlet.jsp.compiler.internal.JspServlet.service(JspServlet.java:370) at com.liferay.portal.osgi.web.servlet.jsp.compiler.internal.JspServlet.service(JspServlet.java:382) at org.eclipse.equinox.http.servlet.internal.registration.EndpointRegistration.service(EndpointRegistration.java:153) at org.eclipse.equinox.http.servlet.internal.servlet.ResponseStateHandler.processRequest(ResponseStateHandler.java:62) at org.eclipse.equinox.http.servlet.internal.context.DispatchTargets.doDispatch(DispatchTargets.java:120) at org.eclipse.equinox.http.servlet.internal.servlet.RequestDispatcherAdaptor.include(RequestDispatcherAdaptor.java:48) at com.liferay.portlet.internal.PortletRequestDispatcherImpl.dispatch(PortletRequestDispatcherImpl.java:291) at com.liferay.portlet.internal.PortletRequestDispatcherImpl.include(PortletRequestDispatcherImpl.java:131) at com.liferay.portlet.UndeployedPortlet.render(UndeployedPortlet.java:58) at com.liferay.portlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:127) at com.liferay.portal.kernel.portlet.PortletFilterUtil.doFilter(PortletFilterUtil.java:71) at com.liferay.portlet.internal.InvokerPortletImpl.invoke(InvokerPortletImpl.java:584) at com.liferay.portlet.internal.InvokerPortletImpl.invokeRender(InvokerPortletImpl.java:659) at com.liferay.portlet.internal.InvokerPortletImpl.render(InvokerPortletImpl.java:344) at com.liferay.portal.monitoring.internal.portlet.MonitoringInvokerPortlet.lambda$render$0(MonitoringInvokerPortlet.java:259) at com.liferay.portal.monitoring.internal.portlet.MonitoringInvokerPortlet._render(MonitoringInvokerPortlet.java:363) at com.liferay.portal.monitoring.internal.portlet.MonitoringInvokerPortlet.render(MonitoringInvokerPortlet.java:257)
      

        Attachments

          Activity

            People

            Assignee:
            support-lep@liferay.com SE Support
            Reporter:
            carlos.brichete Carlos Brichete Báez
            Participants of an Issue:
            Recent user:
            Carlos Brichete Báez
            Votes:
            0 Vote for this issue
            Watchers:
            0 Start watching this issue

              Dates

              Due:
              Created:
              Updated:
              Days since last comment:
              49 weeks, 3 days ago

                Packages

                Version Package