In 6.2, before Fix Pack portal-151, it was possible to deactivate the Guest site. This caused trouble (more details here) so it was considered as a bug and the possibility of deactivate Guest site was disabled from portal-151.
If Guest site was deactivated by then and never activated again, after executing the upgrade to any of the newer versions, this site keeps its status and the direct consequence is that you are not able to access the portal after the upgrade.
Steps to reproduce:
- Start a 6.2 portal patched with a fixpack prior to portal-151 and deactivate the guest site.
- Perform the upgrade to 7.3 using the db upgrade tool.
- Start the 7.3 server using the recently upgraded database.
Expected result: you can access the portal.
Current result: you are not able to access any of the pages of the portal. A 404 is obtained.
if you manually activate the Guest site from the database (update group set active = 1 where groupKey= 'Guest'_ ) and restart the server, you will be able to access the portal.