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Type:
Bug
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Status: Closed
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Resolution: Fixed
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Affects Version/s: Master
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Fix Version/s: 7.4.0 CE GA1, 7.4.13 DXP GA1, Master
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Component/s: Documents & Media
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Labels:None
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Story Points:2
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Fix Priority:4
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Sprint:LIMA | QA Sprint 6
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Git Pull Request:
Description
When trying to open the video preview for an uploaded video on Documents and Media, a message is displayed (Generating video preview will take a few minutes.) and the video is never ready.
Steps to Reproduce
- Go to Content and Data > Documents and Media;
- Click the plus icon and choose File Upload;
- Select a video and upload it;
- Click on the title of the video.
Expected Result
The video preview is displayed.
Actual Result
The message "Generating video preview will take a few minutes." is displayed and the preview is never ready.
The following error is displayed on Tomcat console:
2021-03-26 18:30:16.757 ERROR [liferay/document_library_raw_metadata_processor-2][BasicContainer:122] Error during box parsing: org.mp4parser.MemoryAllocationException: Tried to allocate 1937011819 bytes, but the limit for this record type is: 536870912. If you believe this file is not corrupt, please open a ticket on github to increase the maximum allowable size for this record type. 2021-03-26 18:30:16.758 ERROR [liferay/document_library_raw_metadata_processor-2][AbstractBoxParser:73] Plausibility check failed: size < 8 (size = 5). Stop parsing! 2021-03-26 18:30:16.758 ERROR [liferay/document_library_raw_metadata_processor-2][BasicContainer:122] Error during box parsing: java.lang.NullPointerException
Reproduced In
master: a9386e72048dbab268d97ca5fd295449579ad0a6