Affects Version/s: Master
Component/s: Documents & Media
When trying to open the video preview for an uploaded video on Documents and Media, a message is displayed (Generating video preview will take a few minutes.) and the video is never ready.
Steps to Reproduce
- Go to Content and Data > Documents and Media;
- Click the plus icon and choose File Upload;
- Select a video and upload it;
- Click on the title of the video.
The video preview is displayed.
The message "Generating video preview will take a few minutes." is displayed and the preview is never ready.
The following error is displayed on Tomcat console: