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  1. PUBLIC - Liferay Portal Community Edition
  2. LPS-131054

Video previews can not be generated on Windows

    Details

      Description

      Steps to reproduce:

      1. Set up ffmpeg locally
      2. Enable the ffmpeg
      3. Go to DM to upload a video(.mp4) or a audio(.mp3)
      4. Click the document title to check the preview is generated

      Expected result: 
      The preview is generated.

      Current result: 
      The preview is not generated, keep loading.

        Attachments

        1. failed.png
          failed.png
          23 kB
        2. ffmpeg-generating-preview.PNG
          ffmpeg-generating-preview.PNG
          34 kB
        3. LPS-131054.mp4
          3.77 MB
        4. PreviewGenerated.gif
          PreviewGenerated.gif
          8.65 MB

          Issue Links

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              People

              Assignee:
              kevin.valencia Kevin Valencia
              Reporter:
              yvonne.han Yvonne Han
              Participants of an Issue:
              Recent user:
              Sophia Zhang
              Engineering Assignee:
              Adolfo Pérez
              Votes:
              0 Vote for this issue
              Watchers:
              9 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:
                Days since last comment:
                9 weeks, 1 day ago

                  Packages

                  Version Package
                  7.4.13 DXP GA1
                  7.4.3.4 CE GA4
                  7.4.X
                  Master