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  1. PUBLIC - Liferay Portal Community Edition
  2. LPS-131205

Chat box from the ChatWoot provider is in the wrong position.

    Details

      Description

      Description
      When browsing the portal, the chat position of the provider ChatWoot is in the wrong position compared to its original state. Instead of being in the lower right corner, it occupies the entire top of the page.

      Steps to Reproduce

      1. Go to Global Menu > Control Panel > Instance Settings > Click To Chat
      2. Enable Click to Chat > Choose Site Settings Strategy as Always Inherit > Choose ChatWoot as Chat Provider > Insert ChatWoot Token > Save
      3. Navigate to another page

      Expected Result
      The chatbox position of the ChatWoot provider in the bottom right corner of the page.

      Actual Result
      The chatbox position of the ChatWoot provider occupies the entire top of the page.

      Reproduced In
      master: b696cae1492d252d0154f8658bcc5a41234c4c0f

      Evidence
      ActualResult_2021Apr26_LPS-131205.mp4

        Attachments

          Activity

            People

            Assignee:
            keven.leone Keven Leone
            Reporter:
            paulo.caselli Paulo Caselli
            Participants of an Issue:
            Recent user:
            Sophia Zhang
            Engineering Assignee:
            Keven Leone
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            0 Vote for this issue
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              Dates

              Created:
              Updated:
              Resolved:
              Days since last comment:
              30 weeks, 4 days ago

                Packages

                Version Package
                7.4.1 CE GA2 DXP 7,4
                7.4.13 DXP GA1
                Master