SLA stops to work when changing the Date & Time of the machine

• Type: Bug
• Status: Closed
• Resolution: Won't Fix
• Affects Version/s: 7.2.X, 7.3.X, Master
• Fix Version/s: None
• Component/s: Workflow > Metrics
• Labels:
  • backend
  • qa_test_not_needed
• Fix Priority: 3

 Summary:
SLA stops to work when changing the Date & Time of the machine

 Steps to Reproduce:

1. Go to Applications Menu > Workflow > Process Builder > Configurations
2. Assign Single Approver to Blogs Entry
3. Go to Applications Menu > Workflow > Metrics > Single Approver
4. Creates an SLA
5. Change the Date & Time of your local machine (that has the Portal running) to a future date
6. Change the Date & Time of your local machine back to automatic
7. Go to Site Menu > Content & Data > Blogs
8. Submit a Blog Entry
9. Wait some minutes
10. Go to Applications Menu > Workflow > Metrics > Single Approver

 Expected Result:
Task is On Time

 Actual Result:
Task is untracked and does not display the open SLA (even after reindex metrics indexes)

Verified on master DXP: 03d7c8d68eb7d1074a41cb5a22d7938b62bdf6b9