Always Override - Site Configuration Overrides Other Sites

• Type: Bug
• Status: Closed
• Resolution: Fixed
• Affects Version/s: Master
• Fix Version/s: 7.4.1 CE GA2, 7.4.2 CE GA3, 7.4.13 DXP GA1, Master
• Component/s: Click to chat, Solutions
• Labels:
  • qa_test_mapped
  • qa_validated
• Fix Priority: 5
• Browsers:
  Chrome (latest)
• Device Type:
  Desktop

Steps to reproduce:

1. Global Menu > Control Panel > Instance Settings > Click to Chat
2. Enable Click to Chat & select "Always Override" and Save
3. Go to a site > open site menu > Configuration > Site Settings > Click to Chat
4. Toggle on "Enable Click to Chat" 
5. Select "LiveChat" as Chat provider
   1. Account ID: 12832203
6. Toggle on "Guest Users Allowed" & Save
7. Go to another site > open site menu > Configuration > Site Settings > Click to Chat
8. Toggle on "Enable Click to Chat" 
9. Select "Jivochat" as Chat provider
   1. Account ID: D1Ip4u8hUg
10. Toggle on "Guest Users Allowed" & Save
11. Go back to the first site that was configured with LiveChat
    1. Issue: it seems that whatever site was most recently configured overrides any other site scope configuration for Click to chat.  When you go back to the first site and view the C2C site scope settings, there is no evidence that LiveChat was ever configured:
       
    2. Expected behavior:  If "Always Override" was selected, each site should be able to configure their own chat provider.