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Type:
Bug
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Status: Closed
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Resolution: Fixed
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Affects Version/s: Master
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Fix Version/s: 7.4.1 CE GA2, 7.4.2 CE GA3, 7.4.13 DXP GA1, Master
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Component/s: Click to chat, Solutions
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Fix Priority:4
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Git Pull Request:
Description
Tidio Provider needs to refresh page to show widget.
Steps to reproduce for "Always Override" option:
- Global Menu > Control Panel > Instance Settings
- Select "Always Override"
- Go to a site > open site menu > Configuration > Site Settings > Click to Chat
- Toggle on "Enable Click to Chat"
- Select "Tidio" as Chat provider
- Fill Account ID
- DO NOT toggle on "Guest Users Allowed"
- Click "Save"
- Issue: No Tidio chat icon appears on the bottom right of the screen, even after success message confirmation
- Expected Behavior: Tidio chat icon should appear on the bottom right of the screen since Tidio is the enabled chat provider.