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  1. PUBLIC - Liferay Portal Community Edition
  2. LPS-133381

Tidio Provider - Need to refresh page to show widget

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    Description

      Description
      Tidio Provider needs to refresh page to show widget.

      Steps to reproduce for "Always Override" option:

      1. Global Menu > Control Panel > Instance Settings
      2. Select "Always Override" 
      3. Go to a site > open site menu > Configuration > Site Settings > Click to Chat
      4. Toggle on "Enable Click to Chat"
      5. Select "Tidio" as Chat provider
        1. Fill Account ID
        2. DO NOT toggle on "Guest Users Allowed"
      6. Click "Save"
        1. Issue: No Tidio chat icon appears on the bottom right of the screen, even after success message confirmation
        2. Expected Behavior:  Tidio chat icon should appear on the bottom right of the screen since Tidio is the enabled chat provider.

       

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            monica.posin Monica Posin (Inactive)
            mateus.domingos Mateus Domingos (Inactive)
            Kiyoshi Lee Kiyoshi Lee
            Mateus Domingos Mateus Domingos (Inactive)
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            Dates

              Created:
              Updated:
              Resolved:
              1 year, 42 weeks, 2 days ago

              Packages

                Version Package
                7.4.1 CE GA2 DXP 7,4
                7.4.2 CE GA3 DXP 7,4
                7.4.13 DXP GA1
                Master