Docs & Media > Multiple File Selection > Unsupported DocuSign File Type UI Enhancement

• Type: Story
• Status: Closed
• Priority: Major
• Resolution: Completed
• Affects Version/s: None
• Fix Version/s: 7.4.2 CE GA3, Master
• Component/s: DocuSign, Solutions
• Labels:
  • 7.4-ce-ga3
  • fc_21_07
  • qa_test_mapped
  • qa_validated
• Epic Link: DocuSign Integration Enhancements

Enhance the UI experience for users who select multiple documents for Digital Signature, but at least one of the documents is an unsupported filetype by DocuSign.

Current experience:

1. In Docs & Media, when users multi-select files, if at least one file is unsupported by DocuSign, the Digital Signature icon is disabled:
   

Enhanced experience:

1. In Docs & Media, when users multi-select files, Digital Signature icon will always be enabled
   
2. If selection includes at least one unsupported filetype, a modal will display
     
   1. Modal details:
      1. Title:  "File Extensions Not Supported"
      2. Text:  "These file extensions are not supported by DocuSign and have been deselected. 
      3. Secondary Text:  <Add a Line Break>  "Please continue to proceed with completing your envelope or cancel to select additional documents"
      4. The modal will list all of the unsupported file types (Display file title)
   2. Modal CTAs:
      1. "X" or "Cancel" - if clicked, the modal will close and the unsupported documents will remain selected in Docs & Media
      2. "Continue" - if clicked, the unsupported file types will be deselected and the user will be navigated to the New Digital Signature Envelope with only the supported file types attached
3. If the user selects more than 10 files and clicks to create a Digital Signature envelope, a warning modal will be presented:  
   
   1. Modal details:
      1. Title:  "Maximum of 10 Files per Envelope"
      2. Text:  "You have exceeded the amount of files to attach to the Digital Signature Envelope. Please continue or cancel to remove files in your envelope."
   2. Modal CTAs:
      1. "X" or "Cancel" - if clicked, the modal will close 
      2. "Continue" - if clicked, the user will be navigated to the New Digital Signature Envelope where they will need to remove the excess files before sending.
4. If the user selects more than 10 files and a combination of invalid file types, the user will see the following modal:
   
   1. Modal details:
      1. Title:  "File Extensions Not Supported"
      2. Warning Message:  "You have exceeded the maximum amount of 10 files to attach to the Digital Signature Envelope."
      3. Text:  "These file extensions are not supported by Docusign and have been deselected."
      4. Secondary Text:  <Add a Line Break> "Please continue or cancel to choose new documents."
   2. Modal CTAs:
      1. "X" or "Cancel" - if clicked, the modal will close 
      2. "Continue" - if clicked, the user will be navigated to the New Digital Signature Envelope where they will need to remove the excess files before sending.