Dropdown not working when adding an SLA and reassigning taks at metrics

• Type: Regression Bug
• Status: Closed
• Resolution: Fixed
• Affects Version/s: Master
• Fix Version/s: Master
• Component/s: Workflow > Metrics
• Labels:
  • 7.4-blocker
  • QA-AUTOMATION
• Fix Priority: 4
• Last Working Version:
  7.4.13 DXP U9
• QA Test Name:
  • LocalFile.CrossClusterReplicationES7#BreakWorkflowSLA
  • LocalFile.WorkflowMetrics#AddSLAForTotalProcessResolution
  • LocalFile.WorkflowMetrics#AddSLAtoSingleApprover
  • LocalFile.WorkflowMetrics#ApplyPaginationOnBulkReassign
  • LocalFile.WorkflowMetrics#BulkReassignWorkflowInstances
  • LocalFile.WorkflowMetrics#ChangePerformanceByStepOrder
  • LocalFile.WorkflowMetrics#FilterAllItemsList
  • LocalFile.WorkflowMetrics#ReassignWorkflowInstance
  • LocalFile.WorkflowMetrics#SeeListOfReports
  • LocalFile.WorkflowMetrics#UpdateandDeleteSLA
  • LocalFile.WorkflowMetrics#VerifyFilterTopStepPerformance
  • LocalFile.WorkflowMetrics#VerifySLACustomCalendar
  • LocalFile.WorkflowMetrics#VerifySLATimeFrameStartPauseStop
  • LocalFile.WorkflowMetrics#ViewCompletedItems
  • LocalFile.WorkflowMetrics#ViewPendingItems
  • LocalFile.WorkflowMetrics#ViewReports
  • LocalFile.WorkflowMetricsAllItemsList#DisplayNextSLAInLineWhenSLANotStarted
  • LocalFile.WorkflowMetricsAllItemsList#DueDateBySlaProvidesSummaryForTotalNumberOfEntries
  • LocalFile.WorkflowMetricsAllItemsList#DueDateHasIconSlaNameDueDateAndResolutionStatus
  • LocalFile.WorkflowMetricsAllItemsList#IconOnModalTitleIsGreyWhenItemIsCompletedOnTime
  • LocalFile.WorkflowMetricsAllItemsList#IconOnModalTitleIsGreyWhenItemIsCompletedOverdue
  • LocalFile.WorkflowMetricsAllItemsList#ItemIsConsideredOverdueWhenItHasOneSlaOverdue
  • LocalFile.WorkflowMetricsAllItemsList#ItemModalPlacesIconReferringToSlaStatusOnTime
  • LocalFile.WorkflowMetricsAllItemsList#ItemModalPlacesIconReferringToSlaStatusOverdue
  • LocalFile.WorkflowMetricsAllItemsList#PopoverDisplaysUpTo2SlasOrderFromMostToLeastCritical
  • LocalFile.WorkflowMetricsAllItemsList#ReorderEntriesClickingDueDateColumn
  • LocalFile.WorkflowMetricsAllItemsList#SortConsidersOnlyTheFirstAssignee
  • LocalFile.WorkflowMetricsAllItemsList#UsernamesAreSeparatedByCommaInItemDetailModal
  • LocalFile.WorkflowMetricsAllItemsList#WhenSlaIsPausedSlaPausedIsDisplayedInsteadOfDueDate
  • LocalFile.WorkflowMetricsAllItemsList#WhenSlaIsPausedSlaStatusIsRelatedToThePauseTimer
  • LocalFile.WorkflowMetricsAllItemsListReassignTasks#AllItemsPageIsUpdatedAfterReassignTasksToDifferentUser
  • LocalFile.WorkflowMetricsAllItemsListReassignTasks#AssigneeFilterContainsOnlyOptionDisplayedInModal
  • LocalFile.WorkflowMetricsAllItemsListReassignTasks#BulkReassignConsiderFilteredResultsFromAllItemsPage
  • LocalFile.WorkflowMetricsAllItemsListReassignTasks#UserCanReassignOnlyPendingTasks
  • LocalFile.WorkflowMetricsAllItemsListReassignTasks#UserCanReassignOnlyTasksAssignedToHisRole
  • LocalFile.WorkflowMetricsAllItemsListTransitionTasks#CanNotBulkTransitionTasksNotAssignedToCurrentUser
  • LocalFile.WorkflowMetricsPerformanceByStep#TasksWithAverageTimeSmallerThan1MinAreDisplayed
  • LocalFile.WorkflowMetricsPerformanceByStep#WhenSlaIsDeletedDataInCardIsStillPartOfTheCalculation
  • LocalFile.WorkflowMetricsSLA#BlockedSLACanBeFixed
  • LocalFile.WorkflowMetricsSLA#CreatingSLANotReflectCompletedInstances
  • LocalFile.WorkflowMetricsSLA#DeletingSLANotReflectCompletedInstances
  • LocalFile.WorkflowMetricsSLA#DeletingSLAReflectInProgressInstances
  • LocalFile.WorkflowMetricsSLA#ErrorAlertIsDisplayedAgainWhenClosed
  • LocalFile.WorkflowMetricsSLA#ErrorMessagesAreDisplayedAndClickableWhenSLABlocked
  • LocalFile.WorkflowMetricsSLA#FieldNameInFocusAtSLAPage
  • LocalFile.WorkflowMetricsSLA#MultiSelectFieldsAllowHitEnterKeyToSelectOption
  • LocalFile.WorkflowMetricsSLA#PropagatingInfoAlertDisplayedWhenUpdatingSLA
  • LocalFile.WorkflowMetricsSLA#SLAInfosAreCorrectlyDisplayed
  • LocalFile.WorkflowMetricsSLA#SLAListIsGroupedWhenSLABlocked
  • LocalFile.WorkflowMetricsSLA#SLAProcessingTimeFormatIsFollowingSystemLanguage
  • LocalFile.WorkflowMetricsSLA#SLAsAreOrderedByLasModifiedDesc
  • LocalFile.WorkflowMetricsSLA#SameTaskCantBeSelectedInStartStopPauseFields
  • LocalFile.WorkflowMetricsSLA#SuccessfulMessageDisplayedWhenCreatingSLA
  • LocalFile.WorkflowMetricsSLA#SuccessfulMessageDisplayedWhenDeletingSLA
  • LocalFile.WorkflowMetricsSLA#UpdatingSLANotReflectCompletedInstances
  • LocalFile.WorkflowMetricsSLA#UpdatingSLARecalculateTimeInProgressInstances
  • LocalFile.WorkflowMetricsWorkloadByAssignee#SumOfOverdueAndOnTimeAreNeverBiggerThanTotalItems
  • LocalFile.WorkflowMetricsWorkloadByStep#PendingItemsThatDoNotBreachSlaIsOnTime
• QA Test Score: 229

Description:
Dropdown not working when adding an SLA and reassigning taks at metrics, not allowing the user to add an SLA or reassign tasks

Steps to Reproduce:

1. Go to Open menu > Workflow > Process Builder > Configuration
2. Assign single approver to blogs
3. Add a new blog
4. Go to Open menu > Workflow > Metrics > Single Approver 
   # Add a new SLA
5. Select one of the options inside the (Start-Pause-Stop) dropdowns (1)
6. Get back to metrics - single approver page
7. Click on Total Pending Card
8. Reassign task at the blog created earlier
9. Click on the dropdown of New Assignee column and select a user (2)

Expected Result:
The dropdown options should be able to select normally

Actual Result:
It's not possible to choose the options inside the dropdowns, not allowing to complete an SLA or reassign a task

Verified on master : 051fa27b465b9b808a9fd7ac699f1c639e4da54c