PUBLIC - Liferay Portal Community Edition
  1. PUBLIC - Liferay Portal Community Edition
  2. LPS-24967

Error when clicking in "Open in Ms Office" link: Automation server can't create object - IE 8

    Details

    • Epic/Theme:
    • Fix Priority:
      3
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      Description

      This is happening in current trunk using IE 8:

      1-Upload a document to Documents & Media
      2-Click in down arrow, select "Open in MS Office".
      3-Error of "Automation server can't create object" appears.

        Issue Links

          Activity

          Hide
          Juan G added a comment -

          This issue can be closed. Bad testing, I didn't see a window where I had to fill user and password (sorry).

          Show
          Juan G added a comment - This issue can be closed. Bad testing, I didn't see a window where I had to fill user and password (sorry).
          Hide
          Shinn Lok added a comment -

          Closed per comment.

          Show
          Shinn Lok added a comment - Closed per comment.
          Hide
          Imad T. added a comment -

          We are facing this issue on IE8 and IE9 using Liferay 6.1.0 CE. We have done extensive testing and it is not linked to the MSOffice login window. It is difficult to test as it works in some case, not in others. We have noticed that in some folders, just by changing the sort order of the files, it works.

          Show
          Imad T. added a comment - We are facing this issue on IE8 and IE9 using Liferay 6.1.0 CE. We have done extensive testing and it is not linked to the MSOffice login window. It is difficult to test as it works in some case, not in others. We have noticed that in some folders, just by changing the sort order of the files, it works.
          Hide
          Imad T. added a comment -

          We have not been able to systematically reproduce this error. However, we have noticed the following:
          In a folder “A”, the document “B” generates the script error.
          We create a new folder “Test A”, upload the document “B” in this folder, Open in MSOffice works
          We delete folder “A”, and rename folder “Test A” to “A”, Open in MSOffice on file “B” works
          It seems therefore that this is not linked to the filename or folder name.

          Show
          Imad T. added a comment - We have not been able to systematically reproduce this error. However, we have noticed the following: In a folder “A”, the document “B” generates the script error. We create a new folder “Test A”, upload the document “B” in this folder, Open in MSOffice works We delete folder “A”, and rename folder “Test A” to “A”, Open in MSOffice on file “B” works It seems therefore that this is not linked to the filename or folder name.
          Hide
          Juan Fernández added a comment -

          Reopening the ticket, as a community member has reported this is reproducible on 6.1 GA1

          Show
          Juan Fernández added a comment - Reopening the ticket, as a community member has reported this is reproducible on 6.1 GA1
          Hide
          Marc Lundgren (Inactive) added a comment -

          No problem. I'll take a look. Thanks!

          Show
          Marc Lundgren (Inactive) added a comment - No problem. I'll take a look. Thanks!
          Hide
          Marc Lundgren (Inactive) added a comment -

          Per Nate's request, I'm reassigning this to Jon Mak until I finish up LPS-28178.

          Show
          Marc Lundgren (Inactive) added a comment - Per Nate's request, I'm reassigning this to Jon Mak until I finish up LPS-28178 .
          Hide
          Edward Gonzales added a comment -

          Hi there! We are in the process of updating our LPS Component Hierarchy in order to make component assignment more accurate. That said, the Javascript component will be updated to "UI > JavaScript & CSS". Please make you update your Javascript component based filters. Thanks for understanding!

          Show
          Edward Gonzales added a comment - Hi there! We are in the process of updating our LPS Component Hierarchy in order to make component assignment more accurate. That said, the Javascript component will be updated to "UI > JavaScript & CSS". Please make you update your Javascript component based filters. Thanks for understanding!

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              Dates

              • Created:
                Updated:
                Resolved:
                Days since last comment:
                2 years, 28 weeks, 2 days ago

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