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Type:
Technical Task
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Status: Closed
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Priority:
Minor
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Resolution: Won't Fix
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Affects Version/s: 6.2.0 CE M2
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Fix Version/s: None
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Component/s: Accessibility
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Labels:None
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Business Value:3
When both the chat-portlet and the contact-center-portlet are available, a mouse-over event over a contact in the contact-list of the chat-portlet reveals an icon to access the contact-info. Since this option is based in a mouse-over event, it doesn't work for touch-devices. In other portlets using mouse-over events to reveal action-icons (such as the Tags-Portlet), there is an alternative way to access the same function via a click-event.
REMARK: Chat-portlet is disabled for mobile devices, but there exist non-mobile touch-devices too.