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  1. PUBLIC - Liferay Portal Community Edition
  2. LPS-27183 Chat Portlet accessibilty issues
  3. LPS-27186

Contact Info icon is accessible only at mouse-over event, providing no alternative

    Details

    • Type: Technical Task
    • Status: Closed
    • Priority: Minor
    • Resolution: Won't Fix
    • Affects Version/s: 6.2.0 CE M2
    • Fix Version/s: None
    • Component/s: Accessibility
    • Labels:
      None
    • Business Value:
      3

      Description

      When both the chat-portlet and the contact-center-portlet are available, a mouse-over event over a contact in the contact-list of the chat-portlet reveals an icon to access the contact-info. Since this option is based in a mouse-over event, it doesn't work for touch-devices. In other portlets using mouse-over events to reveal action-icons (such as the Tags-Portlet), there is an alternative way to access the same function via a click-event.

      REMARK: Chat-portlet is disabled for mobile devices, but there exist non-mobile touch-devices too.

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              Dates

              • Created:
                Updated:
                Resolved:
                Days since last comment:
                4 years, 36 weeks, 3 days ago

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