6.2.x - Created users cannot sign into a created portal instance.

• Type: Regression Bug
• Status: Closed
• Resolution: Won't Fix
• Affects Version/s: 6.2.0 CE M3
• Fix Version/s: 6.2.0 CE M3
• Component/s: Application Security > Login/Sign in Portlet, Util
• Labels: None
• Environment: Tomcat 7 + MySQL 5. Portal 6.2.x GIT ID: b8b08350ea430cb0b6a601d1b88a3272436efaad.
• Fix Priority: 5

A user (not the system administrator) is unable to sign in a created portal instance (not the virtual host). There are no stacktrace errors.

Steps taken:

1. Go to > Control Panel > Portal Instance.
2. Click Add.
3. Enter www.able.com in all fields. Click Save.
4. Go to > Control Panel > Users and Organizations
5. Add a user named user1 with an email address: [e-mail]. Set the password as test.
6. Sign out of the system admin.
7. Go to http:/www.able,com:8080. Try to sign in as [e-mail]/ password = test
8. The sign in portlet says: "Your request failed to complete. Authentication failed. Please try again."
9. If you sign in as the system administrator, it will sign in.