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  1. PUBLIC - Liferay Portal Community Edition
  2. LPS-33166

User does not receive an account created notification confirmation email

    Details

    • Fix Priority:
      4

      Description

      Steps to reproduce:
      1. Navigate to Control Panel > Server Administration > Mail
      Enter the following

      • Incoming Pop Server: pop.gmail.com
      • Incoming Port: 995
      • Use a Secure Network Connection: Checked
      • User Name: liferay.qa@gmail.com
      • Password: loveispatient
      • Outgoing SMTP Server: smtp.gmail.com
      • Outgoing Port: 465
      • Use a Secure Network Connection: Checked
      • User Name: liferay.qa@gmail.com
      • Password: loveispatient

      2. Click Users and Organizations > Add > User
      Enter the following

      • Screen Name: usera
      • Email Address: liferay.qa2@gmail.com
      • First Name: User
      • Last Name: A

      3. Navigate to www.gmail.com > login to liferay.qa2@gmail.com

      You will get this exception and not receive a confirmation email

      22:29:54,777 ERROR [liferay/mail-1][MailEngine:570]
      22:29:54,779 ERROR [liferay/mail-1][MailEngine:154] javax.mail.AuthenticationFailedException
              at javax.mail.Service.connect(Service.java:306)
              at com.liferay.util.mail.MailEngine._send(MailEngine.java:513)
              at com.liferay.util.mail.MailEngine.send(MailEngine.java:331)
              at com.liferay.util.mail.MailEngine.send(MailEngine.java:400)
              at com.liferay.mail.messaging.MailMessageListener.doMailMessage(MailMessageListener.java:95)
              at com.liferay.mail.messaging.MailMessageListener.doReceive(MailMessageListener.java:110)
              at com.liferay.portal.kernel.messaging.BaseMessageListener.receive(BaseMessageListener.java:25)
              at com.liferay.portal.kernel.messaging.InvokerMessageListener.receive(InvokerMessageListener.java:63)
              at com.liferay.portal.kernel.messaging.ParallelDestination$1.run(ParallelDestination.java:68)
              at com.liferay.portal.kernel.concurrent.ThreadPoolExecutor$WorkerTask._runTask(ThreadPoolExecutor.java:675)
              at com.liferay.portal.kernel.concurrent.ThreadPoolExecutor$WorkerTask.run(ThreadPoolExecutor.java:586)
              at java.lang.Thread.run(Thread.java:619)

      Expected Result:
      User receives an Account Created Notification email.

      Actual Result:
      Exception and no confirmation email.

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            • Assignee:
              robert.srisamang Robert Srisam-ang (Inactive)
              Reporter:
              robert.srisamang Robert Srisam-ang (Inactive)
              Participants of an Issue:
              Recent user:
              Esther Sanz
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              Dates

              • Created:
                Updated:
                Resolved:
                Days since last comment:
                6 years, 6 weeks, 5 days ago