PUBLIC - Liferay Portal Community Edition
  1. PUBLIC - Liferay Portal Community Edition
  2. LPS-33969

Message board Mailing List does not send out an email notification to subscribers when the scope is set to global.

    Details

    • Type: Bug Bug
    • Status: Closed
    • Resolution: Won't Fix
    • Affects Version/s: 6.1.20 EE GA2, 6.2.0 CE M5
    • Fix Version/s: 6.1.20 EE GA2, 6.2.0 CE M5
    • Labels:
    • Environment:
      LIFERAY VERSION: 6.1 GA2
      OPERATING SYSTEM: Oracle Linux 6.1
      APPLICATION SERVER: Tomcat 7.0
      JAVA VIRTUAL MACHINE: Java 6
      DATABASE: Oracle 11.2
    • Fix Priority:
      3
    • Similar Issues:
      Show 5 results 

      Description

      When we reply the thread by replying to the correct email address successfully, we should get an email notification which reminder the subscriber that we have a new reply. However when the scope of the message board is set to 'Global', there is not any email notification sent to the user when we reply the thread by replying the email. The issue does not occur when the scope is set to 'default' site.
      Steps:
      1. Configure the mail in server administration and make sure we can send email successfully(We could test this by creating a new user).
      2. Configure the message board and set the scope to 'Global'
      3. Add a new category (such as 'AAA') in message board and check the 'Active' checkbox under 'Mailing List'.
      4. Type in the correct information (For example the email that we use is 'emma@liferay.com').-> Save.
      5. Use another user(For example: emma) to login and subscribe the category in message board.
      6. Post a new thread as the formal user login.

      Now user 'emma' could receive a notification email.
      7. Reply the thread by replying the email.-> Fill into correct receiver's email address (Mine is 'emma@liferay.com').

      Currently, the response could be displayed in Liferay. Now, the expected behavior is that the subscriber should get another email notification because the thread has been replied. But, currently the subscriber does not get the email notification after reply the thread by replying the email.
      If the scope of the message board is set to 'default site' in step 2, the issue does not persist and the subscriber could get the email notification.

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          People

          • Assignee:
            Eric Min (Inactive)
            Reporter:
            Emma Liu
            Recent user:
            Randy Zhu
            Participants of an Issue:
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            Dates

            • Created:
              Updated:
              Resolved:
              Days since last comment:
              2 years, 23 weeks ago

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