Internal Server Error when converting documents without soffice

• Type: Bug
• Status: Closed
• Resolution: Won't Fix
• Affects Version/s: 6.1.1 CE GA2, 6.1.X EE, 6.2.0 CE RC4
• Fix Version/s: 6.1.1 CE GA2, 6.1.X EE, 6.2.0 CE RC4
• Component/s: Documents & Media
• Labels:
  • openoffice
  • pq
  • soffice
• Environment:
  Hide

  Liferay 6.1.1 CE GA2 bundled with Tomcat 7.0.27, CentOS 2.6.32-358.6.2.el6.x86_64 ; Tomcat 7.0 + MySQL 5. Portal 6.1.x EE GIT ID: 17b7629d59a690c997434941ae33d40a952a4f1f. ; Tomcat 7.0 + MySQL 5. Portal master GIT ID: 91cd3eec6491e479415430814a88d1e90c288d43.;

  Show

  Liferay 6.1.1 CE GA2 bundled with Tomcat 7.0.27, CentOS 2.6.32-358.6.2.el6.x86_64 Tomcat 7.0 + MySQL 5. Portal 6.1.x EE GIT ID: 17b7629d59a690c997434941ae33d40a952a4f1f. Tomcat 7.0 + MySQL 5. Portal master GIT ID: 91cd3eec6491e479415430814a88d1e90c288d43.
• Story Points: 2
• Fix Priority: 3

During negative test for converting documents to other formats via OpenOffice integration Internal server error is shown and OpenOfficeException has been thrown for com.artofsolving.jodconverter.openoffice.connection. Exception details are below.

Steps to reproduce
1) Set up clean Liferay portal (default file repository) and upload text document (for example rtf, doc, docx, odt) to Documents Library. Verify that document is accessible.
2) Enable "OpenOffice integration provides document conversion functionality" in Server / Server administration / External services
3) Make sure that soffice service isn't running.
4) Try to convert originally uploaded document to different format.
5) Internal server error page is loaded and in logs/catalina.out there is an OpenOfficeException.

It might be good to show warning message about unavailability this feature instead of Internal server error.

This can be seen at log file catalina.out:
10:57:57,533 ERROR [http-bio-8080-exec-9][status_jsp:665] com.artofsolving.jodconverter.openoffice.connection.OpenOfficeException: could not obtain service: com.sun.star.ucb.FileContentProvider
com.artofsolving.jodconverter.openoffice.connection.OpenOfficeException: could not obtain service: com.sun.star.ucb.FileContentProvider
at com.artofsolving.jodconverter.openoffice.connection.AbstractOpenOfficeConnection.getService(AbstractOpenOfficeConnection.java:119)
at com.artofsolving.jodconverter.openoffice.connection.AbstractOpenOfficeConnection.getFileContentProvider(AbstractOpenOfficeConnection.java:129)
at com.artofsolving.jodconverter.openoffice.converter.OpenOfficeDocumentConverter.convertInternal(OpenOfficeDocumentConverter.java:116)
at com.artofsolving.jodconverter.openoffice.converter.AbstractOpenOfficeDocumentConverter.convert(AbstractOpenOfficeDocumentConverter.java:104)
at com.artofsolving.jodconverter.openoffice.converter.OpenOfficeDocumentConverter.convertInternal(OpenOfficeDocumentConverter.java:88)
at com.artofsolving.jodconverter.openoffice.converter.AbstractOpenOfficeDocumentConverter.convert(AbstractOpenOfficeDocumentConverter.java:82)
at com.liferay.portlet.documentlibrary.util.DocumentConversionUtil._convert(DocumentConversionUtil.java:220)
at com.liferay.portlet.documentlibrary.util.DocumentConversionUtil.convert(DocumentConversionUtil.java:63)
at com.liferay.portal.webserver.WebServerServlet.sendFile(WebServerServlet.java:935)
at com.liferay.portal.webserver.WebServerServlet.service(WebServerServlet.java:244)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:72)
at com.liferay.portal.kernel.servlet.BaseFilter.processFilter(BaseFilter.java:163)
at com.liferay.portal.servlet.filters.autologin.AutoLoginFilter.processFilter(AutoLoginFilter.java:246)
at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:57)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:206)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:108)
at com.liferay.portal.kernel.servlet.BaseFilter.processFilter(BaseFilter.java:163)
at com.liferay.portal.servlet.filters.sso.ntlm.NtlmPostFilter.processFilter(NtlmPostFilter.java:83)
at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:57)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:206)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:108)
at com.liferay.portal.kernel.servlet.BaseFilter.processFilter(BaseFilter.java:163)
at com.liferay.portal.sharepoint.SharepointFilter.processFilter(SharepointFilter.java:80)
at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:57)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:206)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:108)
at com.liferay.portal.kernel.servlet.BaseFilter.processFilter(BaseFilter.java:163)
at com.liferay.portal.servlet.filters.virtualhost.VirtualHostFilter.processFilter(VirtualHostFilter.java:223)
at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:57)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:206)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:108)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDirectCallFilter(InvokerFilterChain.java:187)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:95)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:116)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:116)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:116)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:116)
at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:738)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:206)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:108)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDirectCallFilter(InvokerFilterChain.java:167)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:95)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:116)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDirectCallFilter(InvokerFilterChain.java:167)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:95)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:116)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDirectCallFilter(InvokerFilterChain.java:187)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:95)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilter.doFilter(InvokerFilter.java:73)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:225)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:169)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:98)
at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:927)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:999)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:565)
at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:307)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1146)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
at java.lang.Thread.run(Thread.java:679)
Caused by: java.net.ConnectException: connection failed: socket,host=localhost,port=8100,tcpNoDelay=1: java.net.ConnectException: Connection refused
at com.artofsolving.jodconverter.openoffice.connection.AbstractOpenOfficeConnection.connect(AbstractOpenOfficeConnection.java:79)
at com.artofsolving.jodconverter.openoffice.connection.AbstractOpenOfficeConnection.getService(AbstractOpenOfficeConnection.java:115)
... 67 more