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  1. PUBLIC - Liferay Portal Community Edition
  2. LPS-40431

Knowledge Base Sections portlet displays "No articles were found" message when articles actually are found


    • Type: Regression Bug
    • Status: Closed
    • Resolution: Fixed
    • Affects Version/s: 6.2.0 CE RC1, 6.2.0 CE RC2
    • Fix Version/s: 6.2.0 CE RC2, 6.2.0 CE RC3
    • Component/s: Knowledge Base widget
    • Labels:
    • Environment:
      Tomcat 7.0 + MySQL 5.5. Portal ee-6.2.x EE GIT ID: 03b8c10e438ce0f610a8ade7c43570b8bd6744d9.
      Plugins ee-6.2.x EE GIT ID: 51417e12c57574d7ef5b8334bce86c5d7f1f9221.


      Steps to Reproduce:

      1. User is logged in as Admin
      2. User obtains the knowledge-base-portlet.war
      3. Add portlet-ext.properties in the \..\knowledge-base-portlet\WEB-INF\classes\ directory
      4. Add the following properties and Save
        admin.kb.article.sections=Application Server,Authentication,Content Management,Database,Development,Plugins,Portlets,
        Security,Server Configuration,User Interface
      5. Deploy the Knowledge Base plugin
      6. Assert Knoweldge Base plugins deploy in the console
      7. Navigate to Liferay
      8. Add a Page
        Name: KB Test Page
      9. Navigate to KB Test Page
      10. Add Knowledge Base (Display) and Knowledge Base Section portlets
      11. Navigate to Knowldge Base (Display) Portlet
      12. Click Add Article
        Title: Test Article
        Content: Content
        Sections: Application Server
      13. Click Publish
      14. Navigate to Knowledge Base Section portlet
      15. Click Gear Icon > Configuration
      16. Select Application Server from Sections drop down
      17. Click Save
      18. Close Configuration Window

      Expected result:
      Test Article will display in Knowledge Base Section portlet.

      Actual result:
      Test Article displays in the Knowledge Base Section portlet below the message: “No articles were found.” See attached image. Because Test Article was found, the “No article were found” message should not display.




            • Assignee:
              jared.zimmerman Jared Zimmerman (Inactive)
              jared.zimmerman Jared Zimmerman (Inactive)
              Participants of an Issue:
              Recent user:
              Esther Sanz
            • Votes:
              0 Vote for this issue
              1 Start watching this issue


              • Created:
                Days since last comment:
                6 years, 35 weeks, 4 days ago


                Version Package
                6.2.0 CE RC2
                6.2.0 CE RC3