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  1. PUBLIC - Liferay Portal Community Edition
  2. LPS-40431

Knowledge Base Sections portlet displays "No articles were found" message when articles actually are found


    • Type: Regression Bug
    • Status: Closed
    • Resolution: Fixed
    • Affects Version/s: 6.2.0 CE RC1, 6.2.0 CE RC2
    • Fix Version/s: 6.2.0 CE RC2, 6.2.0 CE RC3
    • Component/s: Knowledge Base widget
    • Labels:
    • Environment:
      Tomcat 7.0 + MySQL 5.5. Portal ee-6.2.x EE GIT ID: 03b8c10e438ce0f610a8ade7c43570b8bd6744d9.
      Plugins ee-6.2.x EE GIT ID: 51417e12c57574d7ef5b8334bce86c5d7f1f9221.


      Steps to Reproduce:

      1. User is logged in as Admin
      2. User obtains the knowledge-base-portlet.war
      3. Add portlet-ext.properties in the \..\knowledge-base-portlet\WEB-INF\classes\ directory
      4. Add the following properties and Save
        admin.kb.article.sections=Application Server,Authentication,Content Management,Database,Development,Plugins,Portlets,
        Security,Server Configuration,User Interface
      5. Deploy the Knowledge Base plugin
      6. Assert Knoweldge Base plugins deploy in the console
      7. Navigate to Liferay
      8. Add a Page
        Name: KB Test Page
      9. Navigate to KB Test Page
      10. Add Knowledge Base (Display) and Knowledge Base Section portlets
      11. Navigate to Knowldge Base (Display) Portlet
      12. Click Add Article
        Title: Test Article
        Content: Content
        Sections: Application Server
      13. Click Publish
      14. Navigate to Knowledge Base Section portlet
      15. Click Gear Icon > Configuration
      16. Select Application Server from Sections drop down
      17. Click Save
      18. Close Configuration Window

      Expected result:
      Test Article will display in Knowledge Base Section portlet.

      Actual result:
      Test Article displays in the Knowledge Base Section portlet below the message: “No articles were found.” See attached image. Because Test Article was found, the “No article were found” message should not display.




            jared.zimmerman Jared Zimmerman (Inactive)
            jared.zimmerman Jared Zimmerman (Inactive)
            Participants of an Issue:
            Recent user:
            Esther Sanz
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            1 Start watching this issue


              Days since last comment:
              8 years, 40 weeks, 4 days ago


                Version Package
                6.2.0 CE RC2
                6.2.0 CE RC3