[LPS-40553] Chat Plugin - SentMessageCount does not increase in value when chat messages are sent - Liferay Issues

Details

Type: Bug
Status: Verified
Resolution: Unresolved
Affects Version/s: 6.2.0 CE RC2
Fix Version/s: None
Component/s: Chat
Labels:
- QA-V
Environment:
Tomcat 7 + MySQL 5. Portal 6.2.x GIT ID: 47c79ff18e649c191c4b24ccc733b178fcbf88c5.
Plugins 6.2.x GIT ID: 3a15ff11c48db0328d99f896ab0842b036d91032.

Fix Priority:
3

Description

Setup portal instance, it is recommended you add these lines:
.

Append to portal-ext.properties

 spring.configs=\
        META-INF/base-spring.xml,\
        \
        META-INF/hibernate-spring.xml,\
        META-INF/infrastructure-spring.xml,\
        META-INF/management-spring.xml,\
        \
        META-INF/util-spring.xml,\
        \
        META-INF/jpa-spring.xml,\
        \
        META-INF/executor-spring.xml,\
        \
        META-INF/audit-spring.xml,\
        META-INF/cluster-spring.xml,\
        META-INF/editor-spring.xml,\
        META-INF/jcr-spring.xml,\
        META-INF/ldap-spring.xml,\
        META-INF/messaging-core-spring.xml,\
        META-INF/messaging-misc-spring.xml,\
        META-INF/mobile-device-spring.xml,\
        META-INF/notifications-spring.xml,\
        META-INF/poller-spring.xml,\
        META-INF/rules-spring.xml,\
        META-INF/scheduler-spring.xml,\
        META-INF/scripting-spring.xml,\
        META-INF/search-spring.xml,\
        META-INF/workflow-spring.xml,\
        \
        META-INF/counter-spring.xml,\
        META-INF/mail-spring.xml,\
        META-INF/portal-spring.xml,\
        META-INF/portlet-container-spring.xml,\
        META-INF/staging-spring.xml,\
        META-INF/virtual-layouts-spring.xml,\
        \
        META-INF/monitoring-spring.xml,\
        \
        #META-INF/dynamic-data-source-spring.xml,\
        #META-INF/shard-data-source-spring.xml,\
        #META-INF/memcached-spring.xml,\
        \
        classpath*:META-INF/ext-spring.xml

monitoring.data.sample.thread.local=true    
monitoring.portal.request=true    
monitoring.portlet.action.request=true    
monitoring.portlet.event.request=true    
monitoring.portlet.render.request=true    
monitoring.portlet.resource.request=true    
monitoring.show.per.request.data.sample=true

Deploy the chat portlet
Start jconsole, connect to org.apache.catalina.startup.Bootstrap start, if on tomcat
Expand Liferay > MessagingDestinationStatistics > Portal > liferay/hotdeploy > SentMessageCount
Browse to liferay portal and sign in, create a user, open a second browser and sign in as the other user.
As one of the users, send a chat message to the other user

Expected result:
The value of SentMessageCount on jconsole is increased by 1

Actual result:
The value of SentMessageCount on jconsole stays the same value it started on, resetting the server does not have the value change, spamming messages does not increase the value.

Sometimes it outputs this error message on restart of the server:
.

Error

17:46:48,955 ERROR [http-bio-8080-exec-1][status_jsp:92] java.lang.NullPointerException
java.lang.NullPointerException
        at com.liferay.portal.poller.PollerRequestHandlerImpl.executePollerRequests(PollerRequestHandlerImpl.java:290)
        at com.liferay.portal.poller.PollerRequestHandlerImpl.processRequest(PollerRequestHandlerImpl.java:115)
        at com.liferay.portal.poller.PollerRequestHandlerUtil.processRequest(PollerRequestHandlerUtil.java:39)
        at com.liferay.portal.poller.PollerServlet.getContent(PollerServlet.java:93)
        at com.liferay.portal.poller.PollerServlet.service(PollerServlet.java:47)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:728)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
        at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:116)
        at com.liferay.portal.kernel.servlet.BaseFilter.processFilter(BaseFilter.java:169)
        at com.liferay.portal.servlet.filters.jsoncontenttype.JSONContentTypeFilter.processFilter(JSONContentTypeFilter.java:46)
        at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:59)
        at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:204)
        at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:109)
        at com.liferay.portal.kernel.servlet.BaseFilter.processFilter(BaseFilter.java:169)
        at com.liferay.portal.servlet.filters.sso.ntlm.NtlmPostFilter.processFilter(NtlmPostFilter.java:83)
        at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:59)
        at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:204)
        at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:109)
        at com.liferay.portal.kernel.servlet.BaseFilter.processFilter(BaseFilter.java:169)
        at com.liferay.portal.sharepoint.SharepointFilter.processFilter(SharepointFilter.java:88)
        at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:59)
        at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:204)
        at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:109)
        at com.liferay.portal.kernel.servlet.BaseFilter.processFilter(BaseFilter.java:169)
        at com.liferay.portal.servlet.filters.virtualhost.VirtualHostFilter.processFilter(VirtualHostFilter.java:193)
        at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:59)
        at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:204)
        at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:109)
        at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDirectCallFilter(InvokerFilterChain.java:185)
        at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:96)
        at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:738)
        at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:204)
        at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:109)
        at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDirectCallFilter(InvokerFilterChain.java:165)
        at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:96)
        at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDirectCallFilter(InvokerFilterChain.java:165)
        at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:96)
        at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDirectCallFilter(InvokerFilterChain.java:185)
        at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:96)
        at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilter.doFilter(InvokerFilter.java:96)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)
        at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:99)
        at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:953)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:408)
        at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1008)
        at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:589)
        at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:310)
        at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
        at java.lang.Thread.run(Unknown Source)

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ChatCounter.PNG
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24/Sep/13 3:46 PM

Chat Plugin - SentMessageCount does not increase in value when chat messages are sent

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