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Type:
Bug
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Status: Closed
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Resolution: Won't Fix
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Affects Version/s: 6.2.10 EE GA1, 6.2.X EE, 7.0.0 M3
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Fix Version/s: 6.2.10 EE GA1, 6.2.X EE, 7.0.0 M3
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Component/s: Documents & Media, Media Gallery widget
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Labels:None
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Fix Priority:3
- Install and enable Xuggler to manage generating previews for media uploaded
- Add the Documents and Media portlet to a page and upload a *.mp4 video file
Expected Result:
Preview generates without an error
Actual Result:
The console outputs errors (see below) and Portal stops working..
20:10:39,432 ERROR [liferay/document_library_video_processor-1][VideoProcessorImpl:573] java.util.concurrent.ExecutionException: com.liferay.portal.kernel.process.ProcessException: Subprocess terminated with exit code -1073741819 java.util.concurrent.ExecutionException: com.liferay.portal.kernel.process.ProcessException: Subprocess terminated with exit code -1073741819 at java.util.concurrent.FutureTask$Sync.innerGet(FutureTask.java:222) at java.util.concurrent.FutureTask.get(FutureTask.java:83) at com.liferay.portal.kernel.process.ProcessExecutor$ProcessExecutionFutureResult.get(ProcessExecutor.java:474) at com.liferay.portlet.documentlibrary.util.VideoProcessorImpl._generateVideoXuggler(VideoProcessorImpl.java:529) at com.liferay.portlet.documentlibrary.util.VideoProcessorImpl._generateVideoXuggler(VideoProcessorImpl.java:559) at com.liferay.portlet.documentlibrary.util.VideoProcessorImpl._generateVideo(VideoProcessorImpl.java:455) at com.liferay.portlet.documentlibrary.util.VideoProcessorImpl.generateVideo(VideoProcessorImpl.java:110) at com.liferay.portlet.documentlibrary.util.VideoProcessorUtil.generateVideo(VideoProcessorUtil.java:36) at com.liferay.portlet.documentlibrary.messaging.VideoProcessorMessageListener.generate(VideoProcessorMessageListener.java:32) at com.liferay.portlet.documentlibrary.messaging.BaseProcessorMessageListener.doReceive(BaseProcessorMessageListener.java:36) at com.liferay.portal.kernel.messaging.BaseMessageListener.receive(BaseMessageListener.java:26) at com.liferay.portal.kernel.messaging.InvokerMessageListener.receive(InvokerMessageListener.java:72) at com.liferay.portal.kernel.messaging.SerialDestination$1.run(SerialDestination.java:65) at com.liferay.portal.kernel.concurrent.ThreadPoolExecutor$WorkerTask._runTask(ThreadPoolExecutor.java:682) at com.liferay.portal.kernel.concurrent.ThreadPoolExecutor$WorkerTask.run(ThreadPoolExecutor.java:593) at java.lang.Thread.run(Thread.java:662) Caused by: com.liferay.portal.kernel.process.ProcessException: Subprocess terminated with exit code -1073741819 at com.liferay.portal.kernel.process.ProcessExecutor$SubprocessReactor.call(ProcessExecutor.java:617) at com.liferay.portal.kernel.process.ProcessExecutor$SubprocessReactor.call(ProcessExecutor.java:1) at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303) at java.util.concurrent.FutureTask.run(FutureTask.java:138) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908) ... 1 more 20:10:41,798 WARN [com.liferay.portal.kernel.process.ProcessExecutor-2][ProcessExecutor:547] Found corrupt leading log Loading jar:file:/E:/QA/Vidarayo/liferay-portal-6.2.10.1-ee-ga1/tomcat-7.0.42/webapps/ROOT/WEB-INF/lib/portal-impl.jar!/system.properties__ [Sanitized] 20:12:42,262 WARN [com.liferay.portal.kernel.process.ProcessExecutor-3][ProcessExecutor:547] Found corrupt leading log Loading jar:file:/E:/QA/Vidarayo/liferay-portal-6.2.10.1-ee-ga1/tomcat-7.0.42/webapps/ROOT/WEB-INF/lib/portal-impl.jar!/system.properties__ [Sanitized] 20:12:51,120 ERROR [liferay/document_library_video_processor-1][VideoProcessorImpl:573] java.util.concurrent.ExecutionException: com.liferay.portal.kernel.process.ProcessException: Subprocess terminated with exit code -1073741819 java.util.concurrent.ExecutionException: com.liferay.portal.kernel.process.ProcessException: Subprocess terminated with exit code -1073741819 at java.util.concurrent.FutureTask$Sync.innerGet(FutureTask.java:222) at java.util.concurrent.FutureTask.get(FutureTask.java:83) at com.liferay.portal.kernel.process.ProcessExecutor$ProcessExecutionFutureResult.get(ProcessExecutor.java:474) at com.liferay.portlet.documentlibrary.util.VideoProcessorImpl._generateVideoXuggler(VideoProcessorImpl.java:529) at com.liferay.portlet.documentlibrary.util.VideoProcessorImpl._generateVideoXuggler(VideoProcessorImpl.java:559) at com.liferay.portlet.documentlibrary.util.VideoProcessorImpl._generateVideo(VideoProcessorImpl.java:455) at com.liferay.portlet.documentlibrary.util.VideoProcessorImpl.generateVideo(VideoProcessorImpl.java:110) at com.liferay.portlet.documentlibrary.util.VideoProcessorUtil.generateVideo(VideoProcessorUtil.java:36) at com.liferay.portlet.documentlibrary.messaging.VideoProcessorMessageListener.generate(VideoProcessorMessageListener.java:32) at com.liferay.portlet.documentlibrary.messaging.BaseProcessorMessageListener.doReceive(BaseProcessorMessageListener.java:36) at com.liferay.portal.kernel.messaging.BaseMessageListener.receive(BaseMessageListener.java:26) at com.liferay.portal.kernel.messaging.InvokerMessageListener.receive(InvokerMessageListener.java:72) at com.liferay.portal.kernel.messaging.SerialDestination$1.run(SerialDestination.java:65) at com.liferay.portal.kernel.concurrent.ThreadPoolExecutor$WorkerTask._runTask(ThreadPoolExecutor.java:682) at com.liferay.portal.kernel.concurrent.ThreadPoolExecutor$WorkerTask.run(ThreadPoolExecutor.java:593) at java.lang.Thread.run(Thread.java:662) Caused by: com.liferay.portal.kernel.process.ProcessException: Subprocess terminated with exit code -1073741819 at com.liferay.portal.kernel.process.ProcessExecutor$SubprocessReactor.call(ProcessExecutor.java:617) at com.liferay.portal.kernel.process.ProcessExecutor$SubprocessReactor.call(ProcessExecutor.java:1) at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303) at java.util.concurrent.FutureTask.run(FutureTask.java:138) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908) ... 1 more 20:13:18,681 ERROR [liferay/document_library_video_processor-1][VideoProcessorImpl:573] java.util.concurrent.ExecutionException: com.liferay.portal.kernel.process.ProcessException: Subprocess terminated with exit code -1073741819 java.util.concurrent.ExecutionException: com.liferay.portal.kernel.process.ProcessException: Subprocess terminated with exit code -1073741819 at java.util.concurrent.FutureTask$Sync.innerGet(FutureTask.java:222) at java.util.concurrent.FutureTask.get(FutureTask.java:83) at com.liferay.portal.kernel.process.ProcessExecutor$ProcessExecutionFutureResult.get(ProcessExecutor.java:474) at com.liferay.portlet.documentlibrary.util.VideoProcessorImpl._generateVideoXuggler(VideoProcessorImpl.java:529) at com.liferay.portlet.documentlibrary.util.VideoProcessorImpl._generateVideoXuggler(VideoProcessorImpl.java:559) at com.liferay.portlet.documentlibrary.util.VideoProcessorImpl._generateVideo(VideoProcessorImpl.java:455) at com.liferay.portlet.documentlibrary.util.VideoProcessorImpl.generateVideo(VideoProcessorImpl.java:110) at com.liferay.portlet.documentlibrary.util.VideoProcessorUtil.generateVideo(VideoProcessorUtil.java:36) at com.liferay.portlet.documentlibrary.messaging.VideoProcessorMessageListener.generate(VideoProcessorMessageListener.java:32) at com.liferay.portlet.documentlibrary.messaging.BaseProcessorMessageListener.doReceive(BaseProcessorMessageListener.java:36) at com.liferay.portal.kernel.messaging.BaseMessageListener.receive(BaseMessageListener.java:26) at com.liferay.portal.kernel.messaging.InvokerMessageListener.receive(InvokerMessageListener.java:72) at com.liferay.portal.kernel.messaging.SerialDestination$1.run(SerialDestination.java:65) at com.liferay.portal.kernel.concurrent.ThreadPoolExecutor$WorkerTask._runTask(ThreadPoolExecutor.java:682) at com.liferay.portal.kernel.concurrent.ThreadPoolExecutor$WorkerTask.run(ThreadPoolExecutor.java:593) at java.lang.Thread.run(Thread.java:662) Caused by: com.liferay.portal.kernel.process.ProcessException: Subprocess terminated with exit code -1073741819 at com.liferay.portal.kernel.process.ProcessExecutor$SubprocessReactor.call(ProcessExecutor.java:617) at com.liferay.portal.kernel.process.ProcessExecutor$SubprocessReactor.call(ProcessExecutor.java:1) at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303) at java.util.concurrent.FutureTask.run(FutureTask.java:138) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908) ... 1 more 20:13:22,052 WARN [http-bio-8080-exec-14][FileImpl:388] Unable to extract text from H264_test1_Talkinghead_mp4_480x360.mp4 # # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000000006ee76520, pid=7444, tid=5144 # # JRE version: 6.0_34-b04 # Java VM: Java HotSpot(TM) 64-Bit Server VM (20.9-b04 mixed mode windows-amd64 compressed oops) # Problematic frame: # C [xuggle6818113345389236308.dll+0x736520] # # An error report file with more information is saved as: # E:\QA\Vidarayo\liferay-portal-6.2.10.1-ee-ga1\tomcat-7.0.42\bin\hs_err_pid7444.log # # If you would like to submit a bug report, please visit: # http://java.sun.com/webapps/bugreport/crash.jsp # The crash happened outside the Java Virtual Machine in native code. # See problematic frame for where to report the bug. # E:\QA\Vidarayo\liferay-portal-6.2.10.1-ee-ga1\tomcat-7.0.42\bin>