[LPS-43896] Enabling Xuggler and uploading an *.mp4 video causes errors and crashes Portal - Liferay Issues

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Type: Bug
Status: Closed
Resolution: Won't Fix
Affects Version/s: 6.2.10 EE GA1, 6.2.X EE, 7.0.0 M3
Fix Version/s: 6.2.10 EE GA1, 6.2.X EE, 7.0.0 M3
Component/s: Documents & Media, Media Gallery widget
Labels:
None

Fix Priority:
3

Description

Install and enable Xuggler to manage generating previews for media uploaded
Add the Documents and Media portlet to a page and upload a *.mp4 video file

Expected Result:
Preview generates without an error

Actual Result:
The console outputs errors (see below) and Portal stops working..

20:10:39,432 ERROR [liferay/document_library_video_processor-1][VideoProcessorImpl:573] java.util.concurrent.ExecutionException: com.liferay.portal.kernel.process.ProcessException: Subprocess terminated with exit code -1073741819
java.util.concurrent.ExecutionException: com.liferay.portal.kernel.process.ProcessException: Subprocess terminated with exit code -1073741819
        at java.util.concurrent.FutureTask$Sync.innerGet(FutureTask.java:222)
        at java.util.concurrent.FutureTask.get(FutureTask.java:83)
        at com.liferay.portal.kernel.process.ProcessExecutor$ProcessExecutionFutureResult.get(ProcessExecutor.java:474)
        at com.liferay.portlet.documentlibrary.util.VideoProcessorImpl._generateVideoXuggler(VideoProcessorImpl.java:529)
        at com.liferay.portlet.documentlibrary.util.VideoProcessorImpl._generateVideoXuggler(VideoProcessorImpl.java:559)
        at com.liferay.portlet.documentlibrary.util.VideoProcessorImpl._generateVideo(VideoProcessorImpl.java:455)
        at com.liferay.portlet.documentlibrary.util.VideoProcessorImpl.generateVideo(VideoProcessorImpl.java:110)
        at com.liferay.portlet.documentlibrary.util.VideoProcessorUtil.generateVideo(VideoProcessorUtil.java:36)
        at com.liferay.portlet.documentlibrary.messaging.VideoProcessorMessageListener.generate(VideoProcessorMessageListener.java:32)
        at com.liferay.portlet.documentlibrary.messaging.BaseProcessorMessageListener.doReceive(BaseProcessorMessageListener.java:36)
        at com.liferay.portal.kernel.messaging.BaseMessageListener.receive(BaseMessageListener.java:26)
        at com.liferay.portal.kernel.messaging.InvokerMessageListener.receive(InvokerMessageListener.java:72)
        at com.liferay.portal.kernel.messaging.SerialDestination$1.run(SerialDestination.java:65)
        at com.liferay.portal.kernel.concurrent.ThreadPoolExecutor$WorkerTask._runTask(ThreadPoolExecutor.java:682)
        at com.liferay.portal.kernel.concurrent.ThreadPoolExecutor$WorkerTask.run(ThreadPoolExecutor.java:593)
        at java.lang.Thread.run(Thread.java:662)
Caused by: com.liferay.portal.kernel.process.ProcessException: Subprocess terminated with exit code -1073741819
        at com.liferay.portal.kernel.process.ProcessExecutor$SubprocessReactor.call(ProcessExecutor.java:617)
        at com.liferay.portal.kernel.process.ProcessExecutor$SubprocessReactor.call(ProcessExecutor.java:1)
        at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303)
        at java.util.concurrent.FutureTask.run(FutureTask.java:138)
        at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
        ... 1 more
20:10:41,798 WARN  [com.liferay.portal.kernel.process.ProcessExecutor-2][ProcessExecutor:547] Found corrupt leading log Loading jar:file:/E:/QA/Vidarayo/liferay-portal-6.2.10.1-ee-ga1/tomcat-7.0.42/webapps/ROOT/WEB-INF/lib/portal-impl.jar!/system.properties__ [Sanitized]
20:12:42,262 WARN  [com.liferay.portal.kernel.process.ProcessExecutor-3][ProcessExecutor:547] Found corrupt leading log Loading jar:file:/E:/QA/Vidarayo/liferay-portal-6.2.10.1-ee-ga1/tomcat-7.0.42/webapps/ROOT/WEB-INF/lib/portal-impl.jar!/system.properties__ [Sanitized]
20:12:51,120 ERROR [liferay/document_library_video_processor-1][VideoProcessorImpl:573] java.util.concurrent.ExecutionException: com.liferay.portal.kernel.process.ProcessException: Subprocess terminated with exit code -1073741819
java.util.concurrent.ExecutionException: com.liferay.portal.kernel.process.ProcessException: Subprocess terminated with exit code -1073741819
        at java.util.concurrent.FutureTask$Sync.innerGet(FutureTask.java:222)
        at java.util.concurrent.FutureTask.get(FutureTask.java:83)
        at com.liferay.portal.kernel.process.ProcessExecutor$ProcessExecutionFutureResult.get(ProcessExecutor.java:474)
        at com.liferay.portlet.documentlibrary.util.VideoProcessorImpl._generateVideoXuggler(VideoProcessorImpl.java:529)
        at com.liferay.portlet.documentlibrary.util.VideoProcessorImpl._generateVideoXuggler(VideoProcessorImpl.java:559)
        at com.liferay.portlet.documentlibrary.util.VideoProcessorImpl._generateVideo(VideoProcessorImpl.java:455)
        at com.liferay.portlet.documentlibrary.util.VideoProcessorImpl.generateVideo(VideoProcessorImpl.java:110)
        at com.liferay.portlet.documentlibrary.util.VideoProcessorUtil.generateVideo(VideoProcessorUtil.java:36)
        at com.liferay.portlet.documentlibrary.messaging.VideoProcessorMessageListener.generate(VideoProcessorMessageListener.java:32)
        at com.liferay.portlet.documentlibrary.messaging.BaseProcessorMessageListener.doReceive(BaseProcessorMessageListener.java:36)
        at com.liferay.portal.kernel.messaging.BaseMessageListener.receive(BaseMessageListener.java:26)
        at com.liferay.portal.kernel.messaging.InvokerMessageListener.receive(InvokerMessageListener.java:72)
        at com.liferay.portal.kernel.messaging.SerialDestination$1.run(SerialDestination.java:65)
        at com.liferay.portal.kernel.concurrent.ThreadPoolExecutor$WorkerTask._runTask(ThreadPoolExecutor.java:682)
        at com.liferay.portal.kernel.concurrent.ThreadPoolExecutor$WorkerTask.run(ThreadPoolExecutor.java:593)
        at java.lang.Thread.run(Thread.java:662)
Caused by: com.liferay.portal.kernel.process.ProcessException: Subprocess terminated with exit code -1073741819
        at com.liferay.portal.kernel.process.ProcessExecutor$SubprocessReactor.call(ProcessExecutor.java:617)
        at com.liferay.portal.kernel.process.ProcessExecutor$SubprocessReactor.call(ProcessExecutor.java:1)
        at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303)
        at java.util.concurrent.FutureTask.run(FutureTask.java:138)
        at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
        ... 1 more
20:13:18,681 ERROR [liferay/document_library_video_processor-1][VideoProcessorImpl:573] java.util.concurrent.ExecutionException: com.liferay.portal.kernel.process.ProcessException: Subprocess terminated with exit code -1073741819
java.util.concurrent.ExecutionException: com.liferay.portal.kernel.process.ProcessException: Subprocess terminated with exit code -1073741819
        at java.util.concurrent.FutureTask$Sync.innerGet(FutureTask.java:222)
        at java.util.concurrent.FutureTask.get(FutureTask.java:83)
        at com.liferay.portal.kernel.process.ProcessExecutor$ProcessExecutionFutureResult.get(ProcessExecutor.java:474)
        at com.liferay.portlet.documentlibrary.util.VideoProcessorImpl._generateVideoXuggler(VideoProcessorImpl.java:529)
        at com.liferay.portlet.documentlibrary.util.VideoProcessorImpl._generateVideoXuggler(VideoProcessorImpl.java:559)
        at com.liferay.portlet.documentlibrary.util.VideoProcessorImpl._generateVideo(VideoProcessorImpl.java:455)
        at com.liferay.portlet.documentlibrary.util.VideoProcessorImpl.generateVideo(VideoProcessorImpl.java:110)
        at com.liferay.portlet.documentlibrary.util.VideoProcessorUtil.generateVideo(VideoProcessorUtil.java:36)
        at com.liferay.portlet.documentlibrary.messaging.VideoProcessorMessageListener.generate(VideoProcessorMessageListener.java:32)
        at com.liferay.portlet.documentlibrary.messaging.BaseProcessorMessageListener.doReceive(BaseProcessorMessageListener.java:36)
        at com.liferay.portal.kernel.messaging.BaseMessageListener.receive(BaseMessageListener.java:26)
        at com.liferay.portal.kernel.messaging.InvokerMessageListener.receive(InvokerMessageListener.java:72)
        at com.liferay.portal.kernel.messaging.SerialDestination$1.run(SerialDestination.java:65)
        at com.liferay.portal.kernel.concurrent.ThreadPoolExecutor$WorkerTask._runTask(ThreadPoolExecutor.java:682)
        at com.liferay.portal.kernel.concurrent.ThreadPoolExecutor$WorkerTask.run(ThreadPoolExecutor.java:593)
        at java.lang.Thread.run(Thread.java:662)
Caused by: com.liferay.portal.kernel.process.ProcessException: Subprocess terminated with exit code -1073741819
        at com.liferay.portal.kernel.process.ProcessExecutor$SubprocessReactor.call(ProcessExecutor.java:617)
        at com.liferay.portal.kernel.process.ProcessExecutor$SubprocessReactor.call(ProcessExecutor.java:1)
        at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303)
        at java.util.concurrent.FutureTask.run(FutureTask.java:138)
        at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
        ... 1 more
20:13:22,052 WARN  [http-bio-8080-exec-14][FileImpl:388] Unable to extract text from H264_test1_Talkinghead_mp4_480x360.mp4
#
# A fatal error has been detected by the Java Runtime Environment:
#
#  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000000006ee76520, pid=7444, tid=5144
#
# JRE version: 6.0_34-b04
# Java VM: Java HotSpot(TM) 64-Bit Server VM (20.9-b04 mixed mode windows-amd64 compressed oops)
# Problematic frame:
# C  [xuggle6818113345389236308.dll+0x736520]
#
# An error report file with more information is saved as:
# E:\QA\Vidarayo\liferay-portal-6.2.10.1-ee-ga1\tomcat-7.0.42\bin\hs_err_pid7444.log
#
# If you would like to submit a bug report, please visit:
#   http://java.sun.com/webapps/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#
 
E:\QA\Vidarayo\liferay-portal-6.2.10.1-ee-ga1\tomcat-7.0.42\bin>

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Assignee:: Godestablishedyou Escobedo (Inactive)

Reporter:: Godestablishedyou Escobedo (Inactive)

Participants of an Issue:: Godestablishedyou Escobedo, Sergio Gonzalez

Recent user:: Esther Sanz

Votes:: 0 Vote for this issue

Watchers:: 0 Start watching this issue

Dates

Created:: 29/Jan/14 1:27 PM

Updated:: 20/Jun/14 10:45 AM

Resolved:: 03/Feb/14 4:15 PM

Days since last comment:: 6 years, 38 weeks, 5 days ago

Packages

Version	Package
6.2.10 EE GA1
6.2.X EE
7.0.0 M3