Uploaded image for project: 'PUBLIC - Liferay Portal Community Edition'
  1. PUBLIC - Liferay Portal Community Edition
  2. LPS-45451

Thumbnails stops generating after restart of the server when the ImageMagick is enabled

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      Description

      Steps to reproduce:
      1. Extract the fresh liferay bundle of 6.1 GA3.
      2. Start the server.
      3. Enable the ImageMagick from Control Panel -> Server Administration -> External Service.
      4. Upload the new PDF file in Document and Media portlet
      5. The preview will generate for PDF file.
      6. Restart the server.
      7. Now again upload the new PDF file in Document and Media portlet.
      8. The preview is not generating of the PDF file after restarting the server.
      Result: The PDF preview stops generating after restart of the server.
      Note: ImageMagick-6.8.4-Q16(64-bit) and ghost script 9.10 used in our environment.
      We have followed the above steps for the PDFBox and tried to reproduce the issue but issue is not reproduced with the PDFBox.

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              Assignee:
              shitian.zhang Shitian "Shelton" Zhang (Inactive)
              Reporter:
              dale.shan Dale Shan (Inactive)
              Participants of an Issue:
              Recent user:
              Esther Sanz
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                Dates

                Created:
                Updated:
                Resolved:
                Days since last comment:
                7 years, 42 weeks, 1 day ago

                  Packages

                  Version Package
                  6.1.X EE