Details

    • Type: Story Story
    • Status: Closed
    • Priority: Minor Minor
    • Resolution: Completed
    • Affects Version/s: None
    • Fix Version/s: 6.2.X EE, 7.0.0 M1
    • Component/s: Knowledge Base
    • Labels:
      None
    • Branch Version/s:
      6.2.x
    • Backported to Branch:
      Committed
    • Similar Issues:
      Show 5 results 

      Description

      Create a new section in the KB Admin portlet to show admins a list of articles with feedback. Admins should be able to look into the feedback for each article, send a predefined and mark the feedback as resolved.

        Issue Links

          Activity

          Hide
          Sergio Gonzalez added a comment -

          Just started reviewing :)

          Sent from GH.

          Show
          Sergio Gonzalez added a comment - Just started reviewing :) Sent from GH .
          Hide
          Sergio Gonzalez added a comment -

          Just started reviewing :)

          Sent from GH.

          Show
          Sergio Gonzalez added a comment - Just started reviewing :) Sent from GH .
          Hide
          Sergio Gonzalez added a comment -

          Just started reviewing :)

          Sent from GH.

          Show
          Sergio Gonzalez added a comment - Just started reviewing :) Sent from GH .
          Hide
          Sergio Gonzalez added a comment -

          Just started reviewing :)

          Sent from GH.

          Show
          Sergio Gonzalez added a comment - Just started reviewing :) Sent from GH .
          Hide
          Albert Lee added a comment -

          PASSED Manual Testing following the description.

          1. Create a User
          2. Add a Page and the Knowledge Base Display portlet
          3. Navigate to Admin > Content > Knowledge Base and add an article.
          4. Logout and login as the user from step 1
          5. Navigate to the Knowledge Base Display and click on "Do you have any suggestions?"
          6. Populate some data and click Submit
          7. Logout and login as the admin
          8. Navigate to Admin > Content > Knowledge Base > Feedback
          9. Assert suggestion display in the New status section
          10. Click on the "Move to in Progress" button
          11. Assert success message.
          12. Click on the "In Progress (1)" tab
          13. Assert article displays
          14. Click on the 'Resolve' button
          15. Assert success message
          16. Click on the "Resolved (1)" tab
          17. Assert article displays
          18. Click on the 'Delete' button
          19. Assert success message
          20. Navigate back to Knowledge Base Display
          21. Assert suggestions has been deleted

          Tomcat 7.0.42 + MySQL 5.5. Portal master GIT ID: 431e8201ffd86e8ad908f629a32ef1109af91928.
          Plugins master GIT ID: 6f00f572d921a3a087a1cb870f7777f67b7de02e.
          Tomcat 7.0.42 + MySQL 5.5. Portal ee-6.2.x GIT ID: 1af9dcb0ef23509183a5a5eae9634e2445b4eada.
          Plugins ee-6.2.x GIT ID: 333d83a0877a368ddecb1c7602ee25b8f2dbd319.

          Show
          Albert Lee added a comment - PASSED Manual Testing following the description. Create a User Add a Page and the Knowledge Base Display portlet Navigate to Admin > Content > Knowledge Base and add an article. Logout and login as the user from step 1 Navigate to the Knowledge Base Display and click on "Do you have any suggestions?" Populate some data and click Submit Logout and login as the admin Navigate to Admin > Content > Knowledge Base > Feedback Assert suggestion display in the New status section Click on the "Move to in Progress" button Assert success message. Click on the "In Progress (1)" tab Assert article displays Click on the 'Resolve' button Assert success message Click on the "Resolved (1)" tab Assert article displays Click on the 'Delete' button Assert success message Navigate back to Knowledge Base Display Assert suggestions has been deleted Tomcat 7.0.42 + MySQL 5.5. Portal master GIT ID: 431e8201ffd86e8ad908f629a32ef1109af91928. Plugins master GIT ID: 6f00f572d921a3a087a1cb870f7777f67b7de02e. Tomcat 7.0.42 + MySQL 5.5. Portal ee-6.2.x GIT ID: 1af9dcb0ef23509183a5a5eae9634e2445b4eada. Plugins ee-6.2.x GIT ID: 333d83a0877a368ddecb1c7602ee25b8f2dbd319.

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              Dates

              • Created:
                Updated:
                Resolved:

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