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  1. PUBLIC - Liferay Portal Community Edition
  2. LPS-49800

Asset Publisher shows the preview of .pptx, .xlsx and .docx files as a blank preview when it needs to render the full content

    Details

      Description

      Steps to reproduce:

      1. Add the attached files (file1.xlsx, file2.pptx, file3.docx) to the Documents & Media
      2. Check that you can view the details of each file, clicking over them (see attached full-content-OK.png)
      3. Create a page and add the Asset Publisher.
      4. Configure the Asset Publisher -> Link behaviour: "View full content"
      5. Go back to the page and click in the title of each file in the Asset Publisher

      Result file1.xlsx, file2.pptx, file3.docx are displayed as a blank page in the left side of the detail. (see attached full-content-KO.png)

      Expected file1, file2 and file3 are displayed in the same way that the full content view in the D&M (full-content-OK.png)

      NOTE This behaviour is also reproduced if the Asset Publisher is used to display the full content when you search with the Search Porlet configured to "not view the content in context".

        Attachments

        1. file1.xlsx
          8 kB
        2. file2.pptx
          30 kB
        3. file3.docx
          10 kB
        4. fixed.png
          fixed.png
          48 kB
        5. full-content-KO.png
          full-content-KO.png
          26 kB
        6. full-content-OK.png
          full-content-OK.png
          59 kB
        7. reproduced.png
          reproduced.png
          17 kB

          Issue Links

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              People

              Assignee:
              hong.zhao Hong Zhao (Inactive)
              Reporter:
              jose.jimenez Jose Jimenez
              Participants of an Issue:
              Recent user:
              Marta Elicegui
              Votes:
              0 Vote for this issue
              Watchers:
              1 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:
                Days since last comment:
                6 years, 12 weeks ago

                  Packages

                  Version Package
                  6.2.2 CE GA3
                  6.2.X EE
                  7.0.0 M2