Uploaded image for project: 'PUBLIC - Liferay Portal Community Edition'
  1. PUBLIC - Liferay Portal Community Edition
  2. LPS-53171

Unable to view imported documents in Knowledge Base Admin; console errors are present

    Details

    • Type: Regression Bug
    • Status: Closed
    • Resolution: No Longer Reproducible
    • Affects Version/s: 6.2.X EE
    • Fix Version/s: 6.2.X EE
    • Component/s: Knowledge Base widget
    • Labels:
      None
    • Fix Priority:
      4

      Description

      Steps to reproduce:

      1. Navigate to Admin > Content > Knowledge Base.
      2. Click on Add > Import.
      3. Import either of the attached files.
      4. Click on Save.
      5. View one of the newly imported documents.

      Expected result: User is able to view imported documents.

      Actual result: User is unable to view imported documents through Knowledge base Admin and errors are thrown on the console. The articles are viewable through the Knowledge Base Display portlet.

      18:44:30,988 ERROR [BufferedIncreament-DLFolderLocalService.updateLastPostDate(long,Date)-1][BufferedIncrementRunnable:68] Unable to write buffered increment value to the database
      com.liferay.portlet.documentlibrary.NoSuchFolderException: No DLFolder exists with the primary key 20539
              at com.liferay.portlet.documentlibrary.service.persistence.DLFolderPersistenceImpl.findByPrimaryKey(DLFolderPersistenceImpl.java:9527)
              at com.liferay.portlet.documentlibrary.service.persistence.DLFolderPersistenceImpl.findByPrimaryKey(DLFolderPersistenceImpl.java:9545)
              at com.liferay.portlet.documentlibrary.service.impl.DLFolderLocalServiceImpl.updateLastPostDate(DLFolderLocalServiceImpl.java:1039)
              at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
              at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
              at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
              at java.lang.reflect.Method.invoke(Method.java:606)
              at com.liferay.portal.spring.aop.ServiceBeanMethodInvocation.proceed(ServiceBeanMethodInvocation.java:115)
              at com.liferay.portal.spring.transaction.DefaultTransactionExecutor.execute(DefaultTransactionExecutor.java:62)
              at com.liferay.portal.spring.transaction.TransactionInterceptor.invoke(TransactionInterceptor.java:51)
              at com.liferay.portal.spring.aop.ServiceBeanMethodInvocation.proceed(ServiceBeanMethodInvocation.java:111)
              at com.liferay.portal.increment.BufferedIncreasableEntry.proceed(BufferedIncreasableEntry.java:48)
              at com.liferay.portal.increment.BufferedIncrementRunnable.run(BufferedIncrementRunnable.java:65)
              at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
              at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
              at java.lang.Thread.run(Thread.java:745)

        Attachments

          Issue Links

            Activity

              People

              Assignee:
              nikki.prudencio Nikki Prudencio
              Reporter:
              nikki.prudencio Nikki Prudencio
              Participants of an Issue:
              Recent user:
              Esther Sanz
              Votes:
              0 Vote for this issue
              Watchers:
              0 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:
                Days since last comment:
                6 years, 38 weeks, 6 days ago

                  Packages

                  Version Package
                  6.2.X EE