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  1. PUBLIC - Liferay Portal Community Edition
  2. LPS-71175

"No device recognition provider installed" warning appears when 51Degrees is deployed

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      Description

      The ScientiaMobile OEM agreement has expired, which causes the following message when adding mobile device rules (see LPP-22244 for more details):

      There is no device recognition provider installed. It will not be possible to determine the characteristics of the devices accessing the portal. Please contact the portal administrator or install it from the Liferay Marketplace.
      

      This message shouldn't show up when we have the 51Degrees plugin deployed, however it does show up.

      Steps to reproduce:

      1. Navigate to Control Panel > Configuration > Mobile Device Families
      2. Add Device Family
      3. Manage classification rules for family

      Reproduced on:
      Tomcat 7.0.62+ MySQL 5.7.17
      Portal ee-6.2.x Git Hash: 8d475f7c8e60378ac89770f7fbec8f549df5203c
      Plugins ee-6.2.x Git Hash: 7114564a34cdbad74f198c08572c1ccfdf64f975

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              • Assignee:
                brian.lee Brian Lee
                Reporter:
                brian.lee Brian Lee
                Participants of an Issue:
                Recent user:
                Michael Saechang
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                Dates

                • Created:
                  Updated:
                  Resolved:
                  Days since last comment:
                  2 years, 19 weeks, 2 days ago

                  Packages

                  Version Package
                  6.2.X EE