Uploaded image for project: 'PUBLIC - Liferay Portal Community Edition'
  1. PUBLIC - Liferay Portal Community Edition
  2. LPS-80097

Drag handles on IE are difficult to use

    Details

    • What problem did the customer find?:
      Hide
      When editing an image in a web content article using Alloy Editor, it is difficult to resize the image using the drag handles in Internet Explorer 11. The drag handles will disappear and the image has to be selected again and again. On other browsers (i.e. Chrome and Firefox) they are much easier to use.
      Show
      When editing an image in a web content article using Alloy Editor, it is difficult to resize the image using the drag handles in Internet Explorer 11. The drag handles will disappear and the image has to be selected again and again. On other browsers (i.e. Chrome and Firefox) they are much easier to use.
    • What do you think is the root cause? (if known):
      Hide
      [From the PTR|https://issues.liferay.com/browse/PTR-328], "we think that the issue seems to be stemming from the cursor focusing to the left of the image when the image is clicked. This would explain why the image is losing the selection immediately after the mouseup event."
      Show
      [From the PTR| https://issues.liferay.com/browse/PTR-328 ], "we think that the issue seems to be stemming from the cursor focusing to the left of the image when the image is clicked. This would explain why the image is losing the selection immediately after the mouseup event."

      Description

      Steps to reproduce
      1) Open IE11 and access Liferay.
      2) Insert an image into a web content article.
      3) Attempt to resize the image within AlloyEditor.
      4) Retry the test within Firefox for comparison.

      Results of Testing
      Expected Result: You are able to resize the image normally in IE11
      Actual Result: it is very difficult to drag and resize the image in IE11. The handles keep disappearing.

      Errors/Logs
      None

      Master
      Not Reproduced - Can't test, issues with IE11 and master - d15b77e286e9643058bd734ed32aff2065719b89

      Branch
      Reproduced - ae7c50606857c4cbd374ec32cd10a3df71b97f82

        Attachments

          Issue Links

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              People

              Assignee:
              lu.liu Lu Liu
              Reporter:
              spencer.woo Spencer Woo
              Participants of an Issue:
              Recent user:
              Csaba Turcsan
              Votes:
              1 Vote for this issue
              Watchers:
              1 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:
                Days since last comment:
                3 years, 4 weeks, 3 days ago

                  Packages

                  Version Package
                  7.0.0 DXP FP47
                  7.0.0 DXP SP8
                  7.0.X
                  7.1.0 Beta 1
                  Master