Friendly URL Service offers features that makes friendly urls very useful. This features includes the following:
- The ability to keep a history of previous friendly urls, so, if a user changes a friendly url, the old friendly urls can be redirected to the latest friendly url, improving the SEO and avoiding the broken links.
- The ability to localize friendly urls so each user can access to a more meaningful friendly url and improving the SEO as well.
Knowledge Base doesn't use this service and we should use it for consistency reasons with other apps such as Blogs and also to be able to provide more functionality and features regarding friendly urls in KB Articles.