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  1. PUBLIC - Liferay Portal Community Edition
  2. LPS-86642

[Reports] View how many pending items are located at each workflow step, by SLA deadline


    • Branch Version/s:
    • Backported to Branch:
    • Sprint:
      Workflow_7.2_10, Workflow_7.2_11


      As a process owner, I want to view how many pending items are located at each workflow step and how they are compliant to SLA duration time targets;

      Acceptance Criteria

      • Consider as Overdue the total number of pending instances that breached one or more SLAs target times;
      • Consider as On Time the total number of pending instances that didn't breach any SLAs target times;
      • If a user update the Report page that has an empty card and after that a new data arise the card state must change from empty to populated;
      • If there is an unexpected error, the card should display the specific error state (as specified at the Components page on Figma);
      • All steps from the current workflow version should be listed on the card, even when there are no pending instances on it;
      • The steps from previous workflow versions should only be listed if there are pending instances on it;
        • Steps with the same name should be grouped into the same entry;
      • If there are parallel branches on the workflow, the sum of all pending items of the steps may be greater than the total pending items of the process;
      • When hovering the info icon next to the card title, there should be a tooltip as specified on Figma.
      • The table can be ordered by columns On Time, Overdue and Total Pending;

      Definitions of Done

      • Related tests created and passed successfully;
      • All Acceptance Criteria were passed;
      • Make sure that all system documentation were updated (if necessary);
      • Validated by QA, Product Designer and/or PM;
      • No critical issue related to Story scope (ex.: similar of a FP4, FP5 bug);
      • Code with peer review completed.

      Design Deliverable (Review Workflow and Component page on Figma):


          Issue Links



              nathalia.moura Nathália Moura (Inactive)
              nathalia.moura Nathália Moura (Inactive)
              Recent user:
              Rodrigo Cunha (Inactive)
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