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  1. PUBLIC - Liferay Portal Community Edition
  2. LPS-86650

[Reports] View the summary of all completed items and what's their SLA status

    Details

    • Branch Version/s:
      7.2.x
    • Backported to Branch:
      Committed
    • Sprint:
      Workflow_7.2_11, Workflow_7.2_12

      Description

      As a process owner, I want to view a summary of all completed items for a certain process and check what is their status against SLA deadlines.

      Acceptance Criteria

      • The sum for items Overdue + On Time + Untracked should be equal to the Total Completed;
        • Consider as Untracked the total number of completed instances that didn't trigger any SLA targets;
        • Consider as On Time the total number of completed instances that triggered at least one SLA AND didn't breach any SLA targets;
        • Consider as Overdue the total number of completed instances that breached one or more SLAs target times;
      • If there is no data to populate the chart, it should display the specific chart on its empty state (as specified at the Components page on Figma);
      • If a user update the Report page that has an empty card and after that a new data arise the card state must change from empty to populated;
      • If there is an unexpected error, the card should display the specific error state (as specified at the Components page on Figma);
      • For numbers greater than 4 digits, use abbreviation standards considering localization specifications (example for english: replace 10,220 for 10.2K);
      • Users should be able to click on the metric cards and be directed to the All Items page, with the respective filters applied on it; This item will be considered on the issue LPS-87571.

      Definitions of Done

      • Related tests created and passed successfully;
      • All Acceptance Criteria were passed;
      • Make sure that all system documentation were updated (if necessary);
      • Validated by QA, Product Designer and/or PM;
      • No critical issue related to Story scope (ex.: similar of a FP4, FP5 bug);
      • Code with peer review completed.

      Design Deliverable:

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                Dates

                • Created:
                  Updated:
                  Resolved:

                  Packages

                  Version Package
                  7.2.X
                  Master