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  1. PUBLIC - Liferay Portal Community Edition
  2. LPS-88425

JS client does not send event when downloading a document from Asset Publisher

    Details

    • Type: Bug
    • Status: Verified
    • Resolution: Unresolved
    • Affects Version/s: 7.1.0 CE GA1
    • Fix Version/s: None
    • Component/s: Analytics Js Client
    • Labels:
      None

      Description

      Pre-Requirement:
      The Portal shall have the client js installed and working properly to collect the events

      Step by step:

      1. From Portal, create a simple document and media (make sure you will create a document to be downloaded) and publish it.
      2. Instantiate an Asset Publisher with the document you created on step #1
      3. Enable the Inspect of browser (Chrome in this case), select the option Network and inspect according to below:

      Note: this issue only is being reproduced on Firefox, on Chrome is working properly

      1. Download the document and verify the event generated by JS client as per informed on step 3

      *Current results:*

      4. No event of "documents" downloaded was sent by js client neither the web content preview as well

      *Expected result:*

      4. The event of "documents" downloaded must be sent by js client and the web content preview as well

      *Environment:*

      Commit: 5dc481e4b8169e0e6f0c847703f1cde3a04e6ff1

      *Browser:*

      Firefox

      *Test case Impacted*

      NA

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            People

            Assignee:
            support-lep@liferay.com SE Support
            Reporter:
            paloma.nunes Paloma Nunes (Inactive)
            Participants of an Issue:
            Recent user:
            Paloma Nunes (Inactive)
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              Dates

              Created:
              Updated:
              Days since last comment:
              1 year, 42 weeks, 6 days ago

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