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Type:
Story
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Status: Closed
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Priority:
Minor
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Resolution: Completed
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Affects Version/s: None
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Component/s: Workflow
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Labels:
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Branch Version/s:7.2.x
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Backported to Branch:Committed
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Epic Link:
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Sprint:Workflow_7.2_08, Workflow_7.2_09
As a process owner, I want to view a summary of all pending items for a certain process and check what is their status against SLA deadlines.
Acceptance Criteria
The sum for items Overdue + Due in 7 days + Due after 7 days should be equal to the Total Items;- Consider as Overdue the total number of pending instances that breached one or more SLAs target times;
- Consider as Due in 7 days the total number of pending instances that will breach one or more SLAs target times within 7 days from the present moment;
- Consider as Due after 7 days the total number of pending instances that will breach one or more SLAs target times after 7 days from the present moment;
- If there is no data to populate the chart, it should display the specific chart on its empty state (as specified at the Components page on Figma);
- If a user update the Report page that has an empty card and after that a new data arise the card state must change from empty to populated;
- If there is an unexpected error, the card should display the specific error state (as specified at the Components page on Figma);
- If there is no SLA defined for the process, the card should display the specific state (as specified at the Components page on Figma);
- For the Reports table, consider as On Time all items that didn't breach any SLAs;
Definitions of Done
- Related tests created and passed successfully;
- All Acceptance Criteria were passed;
- Make sure that all system documentation were updated (if necessary);
- Validated by QA, Product Designer and/or PM;
- No critical issue related to Story scope (ex.: similar of a FP4, FP5 bug);
- Code with peer review completed.
Design Deliverable (Review Workflow and Component page on Figma):
- relates
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LPS-93410 [Reports] View the summary of pending items that doesn't have SLAs applied to them
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- Closed
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- Testing discovered
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LPS-93413 Only the Liferay loading appear when the user try enter on any item of the metric page
- Closed
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LPS-93415 The message "See items", like the other cards, should appear on "Total Pending" Card
- Closed
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LPS-93418 On metric page of any item, the % appear without a decimal limit of characters
- Closed
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LPS-93419 On metric page of any item, Cards don't have "care" about the big values
- Closed
- links to