• 7.2.x, 7.1.x, 7.0.x
    • Committed
    • Workflow_7.2_12, Workflow_7.2_13


      As a process manager, I want to be able to see an item detail page.

      Process item = process instance

      Acceptance Criteria

      • At the items table, users should be able to click on process ID column and open a modal for the respective item;
      • The item modal should place an icon before the modal title referring to the SLA status: On Time, Overdue or No SLA;
      • The Due Date by SLA will group SLAs into Open or Resolved and provide a summary for the total number of entries for each group next to the section title:
        • "Open" means an active SLA target whose metric has not yet been completed;
          • Each due date will have an icon according to the status (On Time or Overdue), SLA name, due date and remaining time;
          • When an SLA is paused, the SLA status will be related to the moment when it triggered the pause timer;
            • Instead of due date, the UI will inform "(SLA Paused)" sentence next to the SLA name;
        • "Resolved" is one whose metric has been completed;
          • Each due date will have an icon according to the status (On Time or Overdue), SLA name, due date and resolution status (resolved on time or overdue);
        • When one of the sections has no entries, the title should be removed completely (example: if there are only open SLAs and no resolved, the resolved section should not appear on the page);
      • An item should be considered overdue if it has at least one SLA overdue, regardless if it is resolved or open;
      • When an item is completed:
        • The icon on modal title will keep informing the item status (On Time, Overdue, No SLA), but should be styled in grey color (as specified on Figma);
        • The summary section should hide the info "Current Step" and replace it with "End Date";
      • The Go to submission page button should open the submission page in another tab;
        • On hover, there should be a tooltip saying "Open page in new tab".

      Definitions of Done

      • Related tests created and passed successfully;
      • All Acceptance Criteria were passed;
      • Make sure that all system documentation were updated (if necessary);
      • Validated by QA, Product Designer and/or PM;
      • No critical issue related to Story scope (ex.: similar of a FP4, FP5 bug);
      • Code with peer review completed.

      Design Deliverable (Review mockup and component pages on Figma)


        Issue Links



              charlles.pinon Charlles Pinon (Inactive)
              nathalia.moura Nathália Moura (Inactive)
              Kiyoshi Lee Kiyoshi Lee
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                  Version Package
                  7.0.0 DXP FP83
         DXP SP12
                  7.1.10 DXP FP12