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  1. PUBLIC - Liferay Portal Community Edition
  2. LPS-93410 [Reports] View the summary of pending items that doesn't have SLAs applied to them
  3. LPS-94930

[BUG] Remove the treatment for displaying a specific state when there is no SLA defined for the process

    Details

    • Type: Technical Task
    • Status: Closed
    • Priority: Minor
    • Resolution: Completed
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Workflow
    • Labels:
      None

      Description

      Setup

      • Under Control Panel > Workflow > Process Builder, make sure the workflow Single Approver is published;

      Step-by-Step:

      1. Go to Control Panel > Workflow > Metrics;
      2. Access the Single Approver report page;

      Actual result:
      The metric cards On Time, Overdue and Untracked are disabled;

      Expected:
      When there is no SLA defined for a process, the count for On Time and Overdue should be zero "0" and all pending items should be counted as Untracked.

      Environment: master-private (Liferay DXP 7.2 EE) http://192.168.109.41:7200/

      Evidence:

      Browsers:

      • Chrome Latest

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              Assignee:
              brian.chan Brian Chan
              Reporter:
              nathalia.moura Nathália Moura (Inactive)
              Recent user:
              Inácio Nery
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                Dates

                Created:
                Updated:
                Resolved:
                Days since last comment:
                1 year, 30 weeks, 2 days ago

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