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  1. PUBLIC - Liferay Portal Community Edition
  2. LPS-95350

Error: "License with product version 7.2 is not suppported." when deploying a 7.2 activation key

    Details

    • Fix Priority:
      5

      Description

      Steps to reproduce:

      1. Start up Liferay DXP 7.2
      2. Place a 7.2 activation key in the [liferay-home]/deploy folder
      3. Wait for the key to be processed

      Expected: log message "Digital Enterprise Development license validation passed", DXP instance is registered

      Actual:

      In the log

      2019-05-10 08:16:46.090 INFO [com.liferay.portal.kernel.deploy.auto.AutoDeployScanner][AutoDeployDir:261] Processing activation-key-digitalenterprisedevelopment-7.2-liferaytrialpartnereap.xml
      2019-05-10 08:16:52.891 ERROR [fileinstall-C:/Liferay/liferay-dxp-tomcat-7.2.10-rc2-20190503152643446/liferay-dxp-7.2.10-rc2/osgi/modules][LicenseManager:?] Digital Enterprise Development license validation failed
      java.lang.Exception: License with product version 7.2 is not suppported.
      at com.liferay.portal.license.a.f.a(Unknown Source)
      at com.liferay.portal.license.a.e.b(Unknown Source)
      at com.liferay.portal.license.a.e.b(Unknown Source)
      at com.liferay.portal.license.LicenseManager.c(Unknown Source)
      at com.liferay.portal.license.LicenseManager.checkBinaryLicense(Unknown Source)
      at com.liferay.portal.license.LicenseManager.registerLicense(Unknown Source)
      at com.liferay.portal.license.util.LocalLicenseManagerImpl.registerLicense(LocalLicenseManagerImpl.java:80)
      at com.liferay.portal.kernel.license.util.LicenseManagerUtil.registerLicense(LicenseManagerUtil.java:76)
      at com.liferay.portal.license.deployer.internal.installer.LicenseInstaller.install(LicenseInstaller.java:67)
      at org.apache.felix.fileinstall.internal.DirectoryWatcher.install(DirectoryWatcher.java:950)
      at org.apache.felix.fileinstall.internal.DirectoryWatcher.install(DirectoryWatcher.java:884)
      at org.apache.felix.fileinstall.internal.DirectoryWatcher.doProcess(DirectoryWatcher.java:489)
      at org.apache.felix.fileinstall.internal.DirectoryWatcher.process(DirectoryWatcher.java:365)
      at org.apache.felix.fileinstall.internal.DirectoryWatcher.run(DirectoryWatcher.java:316)
      2019-05-10 08:16:52.892 INFO [fileinstall-C:/Liferay/liferay-dxp-tomcat-7.2.10-rc2-20190503152643446/liferay-dxp-7.2.10-rc2/osgi/modules][LicenseManager:?] License registered for Digital Enterprise Development

      On the error page, the same message about the system not being registered

      On the License Manager page ([localhost]/c/portal/license) the activation key is listed as invalid

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            People

            Assignee:
            brian.chan Brian Chan
            Reporter:
            patricia.draut Patricia Draut
            Participants of an Issue:
            Recent user:
            JR Houn
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            0 Vote for this issue
            Watchers:
            8 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:
              Days since last comment:
              2 years, 1 week, 1 day ago

                Packages

                Version Package
                7.2.10 DXP RC2