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  1. PUBLIC - Liferay Portal Community Edition
  2. LPS-89082 [SLA] Be informed when errors occurs on SLA configurations
  3. LPS-95373

[BUG] The Workload by Step table is not counting pending tasks for instances initiated in previous workflow versions

    Details

    • Type: Technical Task
    • Status: Closed
    • Priority: Minor
    • Resolution: Completed
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Workflow
    • Labels:
      None

      Description

      Setup

      • Under Control Panel > Workflow > Process Builder, make sure the workflow Single Approver is published and assign Blogs Entry asset type to it;

      Step-by-Step:

      1. Go to Site Panel > Content & Data > Blogs and submit a blog post for approval;
      2. Go to Control Panel > Workflow > Metrics;
      3. Access the Single Approver report page and check that the metrics for Workload by Step card is showing 1 Total Pending for the Review step;
      4. Go to Control Panel > Workflow > Process Builder, edit the Single Approver workflow by changing the name of "review" task for "Content Review" and click Update button;
      5. Access the Single Approver report page;

      Actual result:
      There is 1 pending item for the process, but the metrics for Workload by Step card is showing 0 Total Pending for all steps.

      Expected:
      A pending item from a previous workflow version should be counted until it finishes its path. The card should display 1 Total Pending under the Review step.

      Evidence:

      Environment: master-private (Liferay DXP 7.2 EE) http://192.168.109.41:7200/

      Browsers:

      • Chrome Latest

        Attachments

          Activity

            People

            • Assignee:
              brian.chan Brian Chan
              Reporter:
              nathalia.moura Nathália Moura (Inactive)
              Recent user:
              Inácio Nery
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              Dates

              • Created:
                Updated:
                Resolved:
                Days since last comment:
                1 year, 9 weeks, 4 days ago

                Packages

                Version Package